Front Desk Receptionist Job – Chicago, IL

Our patients want to see your friendly face when they walk through the door at our private optical practice! We are a fast-growing optometry office located in Chicago, IL, looking to add someone with your professional office experience to our amazing team as Front Desk Receptionist.

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others’ successes — all within a relaxed and fun atmosphere. Continue to add new skills and advance your career through our ongoing training opportunities.

Apply today for this outstanding Front Desk Receptionist job opening to join a reputable company where you can put your savvy people skills to good use!

Why You’ll Love This Job

Our patients want to see your friendly face when they walk through the door at our private optical practice! We are a fast-growing optometry office located in Chicago, IL, looking to add someone with your professional office experience to our amazing team as Front Desk Receptionist.

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others’ successes — all within a relaxed and fun atmosphere. Continue to add new skills and advance your career through our ongoing training opportunities.

Apply today for this outstanding Front Desk Receptionist job opening to join a reputable company where you can put your savvy people skills to good use!

Responsibilities

Front Desk Receptionist job responsibilities include:

  • Greet patients; check patients in and out
  • Schedule patient appointments; ensure smooth flow
  • Gather medical history and reason for the visit
  • Verify insurance information for each patient
  • Answer and forward all calls; oversee vm and messages

Skills & Qualifications

Front Desk Receptionist required skills & qualifications include:

  • Must be able to maintain a professional attitude/wardrobe
  • Skilled communicator – written and verbal
  • Able to multitask, manage time wisely; detail-oriented
  • Team-player with a positive attitude
  • Optical experience preferred but not required; will train someone with professional experience

Type: Part Time (Hourly)

Office Manager Job – Chicago, IL

Eye Society is looking for an Office Manager! We are a small practice with 2 offices and 2 part time OD’s looking to grow.  Both locations in Downtown Chicago are within walking distance from each other and a staff of about 8 employees.  Pay is based on experience.  We offer a wide variety of benefits which include healthcare, 401k, PTO, holiday pay.  Salary starting at 55K and higher with experience and bonuses after growth goals met.

Why You’ll Love This Job

Eye Society is looking for an Office Manager! We are a small practice with 2 offices and 2 part time OD’s looking to grow.  Both locations in Downtown Chicago are within walking distance from each other and a staff of about 8 employees.  Pay is based on experience.  We offer a wide variety of benefits which include healthcare, 401k, PTO, holiday pay.  Salary starting at 55K and higher with experience and bonuses after growth goals met.

Responsibilities

Duties and Primary Function:

Conveys a customer-centric approach to customer service through leading staff performance, coaching, inspiring and developing staff to deliver unsurpassed Customer Service.

●Work closely with ODs to ensure the highest standard of patient care
●Monitors all aspects of practice operations, provides on the-job-training and support to team members using all core philosophies.

●Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
●Recruits and selects high caliber talent.    
●Performs duties related to product management, inventory management, and cost of goods.
●Performs consistent staff evaluations, conducts performance management, and delivers team trainings
●Work with and direct fellow employees to accommodate patient needs and requests.

●Manage the employee schedule and time off request

●Consult with patients to select appropriate products based on the needs of the individual. Actively listen and question the patient/customer regarding lifestyle to aid in proper lens and frame selection.
●Read and interpret eyeglass and contact lens prescriptions as written by the eye care providers and follow all instructions accordingly.

Office Management

●Scheduling and Patient Flow
●Ensure the smooth flow of work and patients within the office.
●Evaluate patient flow and make recommendations for improvement
●Implement and monitor the effectiveness of physician and patient scheduling templates
●Handle distressed or disruptive patients
●As needed, report the need for repairs or replacement of furniture and equipment
●Evaluate and arrange for all staff training needs. Measure the effectiveness of the training
●Always exhibit professional demeanor with a positive enthusiastic attitude when representing the practice
●Maintain current knowledge of healthcare issues, administrative, financial, legal and managed care
●Set goals and objectives for professional growth. Review and revise goals annually
●Provide input on how to improve patient care, decrease costs and increase revenues for the practice
●Follow up on verbal and email requests in a timely manner
●Assume other duties as assigned as needed

We specialize in dry eye and specialty contact lenses and need someone who is able to help grow that part of the practice too.  

Pay is based on experience starting at $55k-$65K and for growth goals will get bonuses.

Skills & Qualifications

Must have worked in Optometry office for 4 years or been a manager at a practice for 2 years. Hours vary depending on need must be willing to also take calls if needed.
Website: www.eyesoc.com 

Type: Full Time (Salaried)

Optometrist Job – Chicago, IL

Eye Society is seeking a part-time Optometrist.  We practice Full-scope Optometry with diagnostic equipment including an OCT, Optos, Anterior seg camera, Virtual Visual fields and Radio Frequency.

Why You’ll Love This Job

Eye Society is seeking a part-time Optometrist.  We practice Full-scope Optometry with diagnostic equipment including an OCT, Optos, Anterior seg camera, Virtual Visual fields and Radio Frequency.

Responsibilities

Optometrist job responsibilities include:

  • Eye exams
  • Diagnosing and treating eye diseases
  • Soft contact lens and specialty contact lens fittings such as Scleral Lenses, Hybrid Lenses, Myopia Control Lenses.
  • Dry Eye Evaluation and treatments with various instruments and therapies.
  • We provide excellent patient care and want someone who is Customer service oriented with excellent analytical skills.

Skills & Qualifications

We offer competitive compensation for Optometrist and can lead to a full time position.
 Please visit our website for more info: www.eyesoc.com

Type: Part Time (Salaried)

Optician / Optical Sales Job – Chicago, IL

If you have sales, customer service or optical experience and want to launch a successful career, you are the perfect fit for our FT/PT Optician position in Chicago, IL!

In this Optician role, you will be an important part of an outstanding team, seamlessly taking appreciative customers through the procedure of selecting and ordering eyewear and accessories that best suit them, assisting with fitting, and providing education on the proper care for their chosen products — all within a fun and upbeat environment. In addition to on-the-job training, you will have access to continuing education classes so you can gain the skills you need to advance. As part of our professional work family, you also will receive perks and benefits that include PERKS/BENEFITS.

If you are looking to grow your career while having the time of your life, apply for our Optician job opening today!

Why You’ll Love This Job

If you have sales, customer service or optical experience and want to launch a successful career, you are the perfect fit for our FT/PT Optician position in Chicago, IL!

In this Optician role, you will be an important part of an outstanding team, seamlessly taking appreciative customers through the procedure of selecting and ordering eyewear and accessories that best suit them, assisting with fitting, and providing education on the proper care for their chosen products — all within a fun and upbeat environment. In addition to on-the-job training, you will have access to continuing education classes so you can gain the skills you need to advance. As part of our professional work family, you also will receive perks and benefits that include PERKS/BENEFITS.

If you are looking to grow your career while having the time of your life, apply for our Optician job opening today!

Responsibilities

Optician job responsibilities include: 

  • Assist patients in making frame selections
  • Coordinate order pickups and deliveries
  • Work with patients to customize their eyewear
  • Make small adjustments to frames and lenses

Skills & Qualifications

Optician required skills & qualifications include:

  • Prior customer service or sales experience
  • Fashion savvy and enjoy helping people in a customer setting
  • Comfortable with sales and making transactions
  • Works well in a team environment
  • Familiar with MS Office Suite programs
  • Experience in the Optical field a plus

Type: Full Time (Hourly)

Optometric Assistant/Medical Assistant Job – Chicago, IL

Your professional experience and desire to work in a positive, exciting atmosphere, making a difference in the lives of others, place you at the top of the list for our FT/PT Optometric Assistant/Medical Assistant role in Chicago, IL! In this position, your skills and efficiency will be greatly appreciated by your customers as you guide them through the process of optical testing to determine their visual abilities followed by helping them make important decisions about the various types of eyewear available to them. Regardless of your level of optical experience — some or none at all — you can rest assured that you will receive the training you need to be a successful Optometric Assistant/Medical Assistant. We offer our team members PERKS/BENEFITS so you can live a quality personal life as well. This is the perfect place to be part of a fun, friendly team and grow your Medical Assistant career! Apply today!

Why You’ll Love This Job

Your professional experience and desire to work in a positive, exciting atmosphere, making a difference in the lives of others, place you at the top of the list for our FT/PT Optometric Assistant/Medical Assistant role in Chicago, IL! In this position, your skills and efficiency will be greatly appreciated by your customers as you guide them through the process of optical testing to determine their visual abilities followed by helping them make important decisions about the various types of eyewear available to them. Regardless of your level of optical experience — some or none at all — you can rest assured that you will receive the training you need to be a successful Optometric Assistant/Medical Assistant. We offer our team members PERKS/BENEFITS so you can live a quality personal life as well. This is the perfect place to be part of a fun, friendly team and grow your Medical Assistant career! Apply today!

Responsibilities

Optometric Assistant/Medical Assistant job responsibilities include:
● Complete diagnostic testing and necessary documentation
● Prepare patients to be seen by the Doctor
● Assist the Doctor as needed during examinations
● Show patients how to properly care for contact lens
● Assist the patient in making decisions about frames and lenses

Skills & Qualifications

Optometric Assistant/Medical Assistant required skills & qualifications include:
● Experience in a professional setting a must
● The ability to connect well with patients
● Works well with a team
● Tech-savvy; typing capabilities
● Detail oriented, Quick learner, Fast Paced
● Medical Assistant experience preferred but not required

Type: Full Time (Hourly)

Optical Dispenser Job – Arlington Heights, IL

​​​​McNelis Family Eyecare is a dedicated and compassionate optometry practice committed to providing the highest quality eye care services to our Arlington Heights, IL community. Our team of professionals is passionate about enhancing our patients’ vision and eye health through personalized care and advanced optical solutions. We are seeking a motivated and detail-oriented Optical Dispenser to join our team. The ideal candidate will assist patients in selecting and fitting eyeglasses and contact lenses, provide exceptional customer service, and ensure an excellent patient experience. This position does not require a license, but experience in optical dispensing or a related field is preferred.

Why You’ll Love This Job

​​​​McNelis Family Eyecare is a dedicated and compassionate optometry practice committed to providing the highest quality eye care services to our Arlington Heights, IL community. Our team of professionals is passionate about enhancing our patients’ vision and eye health through personalized care and advanced optical solutions. We are seeking a motivated and detail-oriented Optical Dispenser to join our team. The ideal candidate will assist patients in selecting and fitting eyeglasses and contact lenses, provide exceptional customer service, and ensure an excellent patient experience. This position does not require a license, but experience in optical dispensing or a related field is preferred.

Responsibilities

  • Assist patients in selecting frames and lenses that meet their optical needs and lifestyle preferences.
  • Take accurate measurements of patients’ eyes and ensure proper lens fitting.
  • Provide education and guidance on eyewear care, lens types, and frame styles.
  • Handle and resolve patient inquiries and concerns in a professional and courteous manner.
  • Maintain an organized and clean optical dispensary area.
  • Process eyewear orders and ensure timely delivery.
  • Perform adjustments and minor repairs on eyeglasses.
  • Collaborate with optometrists and other staff to provide seamless patient care.
  • Keep up-to-date with the latest trends and technologies in eyewear and optical 

Skills & Qualifications

  • Previous experience in optical dispensing or a related field is preferred but not required.
  • Strong interpersonal and communication skills.
  • Excellent customer service skills with a patient-centric approach.
  • Attention to detail and accuracy in measurements and data entry.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Basic knowledge of optical products and terminology is a plus.
  • High school diploma or equivalent.

Type: Full Time (Hourly)

Optometric Technician Job – Arlington Heights, IL

Your professional experience and desire to work in a positive, exciting atmosphere, making a difference in the lives of others, place you at the top of the list for our FT/PT Optometric Technician role in Arlington Heights, IL!

In this position, your skills and efficiency will be greatly appreciated by your customers as you guide them through the process of optical testing to determine their visual abilities followed by helping them make important decisions about the various types of eyewear available to them. Regardless of your level of optical experience — some or none at all — you can rest assured that you will receive the training you need to be a successful Optometric Technician. We offer our team members PERKS/BENEFITS so you can live a quality personal life as well.

This is the perfect place to be part of a fun, friendly team and grow your Optometric Technician career! Apply today!

Why You’ll Love This Job

Your professional experience and desire to work in a positive, exciting atmosphere, making a difference in the lives of others, place you at the top of the list for our FT/PT Optometric Technician role in Arlington Heights, IL!

In this position, your skills and efficiency will be greatly appreciated by your customers as you guide them through the process of optical testing to determine their visual abilities followed by helping them make important decisions about the various types of eyewear available to them. Regardless of your level of optical experience — some or none at all — you can rest assured that you will receive the training you need to be a successful Optometric Technician. We offer our team members PERKS/BENEFITS so you can live a quality personal life as well.

This is the perfect place to be part of a fun, friendly team and grow your Optometric Technician career! Apply today!

Responsibilities

Optometric Technician job responsibilities include:

  • Complete diagnostic testing and necessary documentation
  • Prepare patients to be seen by the Optometrist
  • Assist the Optometrist as needed during examinations
  • Show patients how to properly care for contact lens
  • Assist the patient in making decisions about frames and lenses

Skills & Qualifications

Optometric Technician required skills & qualifications include:

  • Experience in a professional setting a must
  • The ability to connect well with patients
  • Works well with a team
  • Tech-savvy; typing capabilities
  • Optometric Technician experience preferred

Type: Full Time (Hourly)

Optometric Technician Job – Springfield, IL

The role of the Technician is to provide technical support to the Optometrist(s).  This includes patient work-up, pretesting, tonometry, and performing the appropriate professional services to patients.  As the functional liaison between patient and doctor, the Technician is responsible for communicating all patient questions and concerns to the optometrist.  Accurate procurement of patient history and follow-up is required.

Because our practice strives to deliver the best eye health care possible, a deep working knowledge of all pretesting equipment is required.  The ability to effectively communicate to patients and the optometrist(s) is of utmost importance.

Why You’ll Love This Job

The role of the Technician is to provide technical support to the Optometrist(s).  This includes patient work-up, pretesting, tonometry, and performing the appropriate professional services to patients.  As the functional liaison between patient and doctor, the Technician is responsible for communicating all patient questions and concerns to the optometrist.  Accurate procurement of patient history and follow-up is required.

Because our practice strives to deliver the best eye health care possible, a deep working knowledge of all pretesting equipment is required.  The ability to effectively communicate to patients and the optometrist(s) is of utmost importance.

Responsibilities

Job Responsibilities:

  • Demonstrates expert ability in communicating with patients the purpose of each test and its importance to their eye health
  • Ensure proper charting and documentation; correctly document all information gathered from patient and pre-tests.      
  • Prepare patient for tests as needed, and make sure that doctor has all necessary pre-testing done and equipment as needed.
  • Operation and maintenance of all pretesting equipment including but not limited to:
    • Optomap
    • Lensometer
    • Auto-refractor / keratometer
    • Non-contact tonometer
    • Retinal camera
    • Auto-field perimeter
    • Keystone visual skills
    • Visual acuity test
    • Blood pressure cuff
    • Pupilometer
  • Responsible for making sure clinical exam rooms have adequate and appropriate supplies, and ensuring that clinical equipment is in good working order.
  • Clean and restock pre-test and exam rooms between patients; clean the equipment in front of the patients to ensure cleanliness for each patient.
  • Check calibration of equipment and make adjustments or contact the lead technician, as necessary
  • Tracks and orders supply inventory (alcohol pads, FI strips, etc.) as appropriate
  • Tracks and reports to leadership/management the capture rate of all specialized testing
  • Create a warm and personalized experience for each and every patient. 
  • Acquaint all new patients with the office procedures to which they will be exposed.Inform patients of the purpose of all tests personally performed and how they will be affected during the tests.
  • Obtain patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications.
  • Perform blood pressure and ocular pressure testing
  • Fill-out appropriate forms and distribute appropriate literature.
  • Communicate with other staff members in a clear and concise manner.
  • Communicate with other ophthalmic assistants to facilitate proper patient flow.
  • Perform other duties as required

Skills & Qualifications

Competencies:

Communication Skills
The Technician must be able to effectively communicate with our patients around all our pre and special testing.Communicating in a manner by which the patient understands technical terminology in their layman language is essential.

Technical Abilities
The Technician must be able to accurately measure and record all patient information.  Attention to detail relative to all testing and results is imperative.

Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks and patients at one time, while focusing on the individual patient experience.

Consistency of Work
The Technician position requires consistent repetition of several technical tasks.  A displayed comfort level and accuracy of accomplishing tasks and testing of this nature is required.

Team Player
As the patient liaison to the Optometrist, the Technician must exhibit the ability to work well within the team environment, supporting all aspects of the practice and delivering on the patient experience.

Supervision        

Under supervision of the Lead Optometric Technician and Office Manager.Must be able to complete duties without close supervision.

Confidentiality

Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.

Type: Full Time (Hourly)

Visionary Optician Job – Springfield, IL

 
Title:  Optician                                                                                  FLSA Status: Non-Exempt
Division: Optical                                                                               Pay Type:  Hourly
Reports to:  Optical Manager                                                     Status: Full-Time

 
VISIONARY OPTICIANS: NO BLURRY APPLICANTS ALLOWED
 
Are you tired of working in a job that lacks focus? Do you have a clear vision for your future? If so, we’ve got a spectacle-tacular opportunity for you!
Position: Optical Wizard (aka Optician)

Perks:

  • Free eye exams (because we’re all about seeing your potential).
  • Discounted eyewear for when you want to look SPECtacular off-duty.
  • A workplace culture so friendly, even our lenses say “Hi!”

How to Apply:

  • Blurry applications need not apply! Sharpen your resume and send us a clear, focused cover letter highlighting your achievements. Bonus points if you can read the fine print at the bottom of this ad.

Disclaimer:

  • If you think this ad is a sight for sore eyes, you’re our kind of candidate. If you’re still reading this, we like your vision; now show us yours!  Send Resume to: [email protected]

Why You’ll Love This Job

 
Title:  Optician                                                                                  FLSA Status: Non-Exempt
Division: Optical                                                                               Pay Type:  Hourly
Reports to:  Optical Manager                                                     Status: Full-Time

 
VISIONARY OPTICIANS: NO BLURRY APPLICANTS ALLOWED
 
Are you tired of working in a job that lacks focus? Do you have a clear vision for your future? If so, we’ve got a spectacle-tacular opportunity for you!
Position: Optical Wizard (aka Optician)

Perks:

  • Free eye exams (because we’re all about seeing your potential).
  • Discounted eyewear for when you want to look SPECtacular off-duty.
  • A workplace culture so friendly, even our lenses say “Hi!”

How to Apply:

  • Blurry applications need not apply! Sharpen your resume and send us a clear, focused cover letter highlighting your achievements. Bonus points if you can read the fine print at the bottom of this ad.

Disclaimer:

  • If you think this ad is a sight for sore eyes, you’re our kind of candidate. If you’re still reading this, we like your vision; now show us yours!  Send Resume to: [email protected]

Responsibilities

  • Master the art of turning “Is it clearer like this?” into a personalized eyewear experience.
  • Provide expert advice on frame fashion, because life’s too short for boring glasses.
  • Help clients find their glasses in the morning so they can locate their coffee.

Skills & Qualifications

  • 20/20 sense of style and a keen eye for fashion.
  • Ability to spot a smudge from across the room.
  • Excellent hand-eye coordination (juggling frames is a plus!).
  • A knack for making eye contact without making it weird.
  • We will train the right person who is fun, energetic, and likes glasses

Type: Full Time (Hourly)

Front Desk Coordinator/Reception Job – Springfield, IL

The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests.  As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice.  This may occur via front desk reception, telephone, email, etc.  The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule.

The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service.

The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice’s brand.

Why You’ll Love This Job

The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests.  As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice.  This may occur via front desk reception, telephone, email, etc.  The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule.

The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service.

The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice’s brand.

Responsibilities

Job Responsibilities:

  • Initiate an exceptional patient experience
  • Greet all patients and guests to the practice
  • Answer the telephone and direct incoming calls
  • Schedule appointments and maintaining a full appointment schedule
  • Keep the Optometrist(s) on schedule and maintaining efficient patient flow
  • Appointment confirmation and recall reminders
  • Receiving all incoming mail
  • Reports to management/leadership on the status of appointment schedule
  • Reports to management/leadership any patient challenges or complaints, likewise maintains and documents all patient testimonials
  • Perform other duties as required

Skills & Qualifications

Competencies:

Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.

Customer Orientation
The Front Desk Coordinator should be patient focused and displays a desire work within the practice’s brand values to deliver exceptional customer service.

Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.

Brand Championship
As the first point of contact, the Front Desk Coordinator must consistently display behaviors that champion the brand value proposition of the practice.

Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions.  Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.

Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.

Supervision        

Under supervision of the Office Manager.  Must be able to complete duties without close supervision.

Confidentiality

Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.

Type: Full Time (Hourly)