Tag: Optical Receptionist

Optical Receptionist Job – Virginia Beach, VA

Step Into Your Next Career at Modern Eyes Optometry as an Optical Receptionist

Are you a natural communicator with a keen interest in helping others? Modern Eyes Optometry is excited to invite you to join our team as a Optical Receptionist in Virginia Beach, VA!

Benefits & Perks:

  • No weekend hours — Enjoy a Work-Life Balance!
  • No late nights — office closes at 5:30 PM
  • Complimentary vision care and eyewear/contacts
  • A focus on quality patient care, not high volume

What We Offer:

  • A positive, close-knit team environment where collaboration and patient care come first.
  • Leadership that values your work-life balance and encourages your personal and professional growth.
  • The chance to make a meaningful impact on our patients’ experience every single day.

Whether you’re looking to grow your skills or begin a rewarding journey in the optical industry, this is the perfect opportunity to build a career you’ll love.

Take the first step—apply today to join Modern Eyes Optometry as our Optical Receptionist!

Step Into Your Next Career at Modern Eyes Optometry as an Optical Receptionist

Are you a natural communicator with a keen interest in helping others? Modern Eyes Optometry is excited to invite you to join our team as a Optical Receptionist in Virginia Beach, VA!

Benefits & Perks:

  • No weekend hours — Enjoy a Work-Life Balance!
  • No late nights — office closes at 5:30 PM
  • Complimentary vision care and eyewear/contacts
  • A focus on quality patient care, not high volume

What We Offer:

  • A positive, close-knit team environment where collaboration and patient care come first.
  • Leadership that values your work-life balance and encourages your personal and professional growth.
  • The chance to make a meaningful impact on our patients’ experience every single day.

Whether you’re looking to grow your skills or begin a rewarding journey in the optical industry, this is the perfect opportunity to build a career you’ll love.

Take the first step—apply today to join Modern Eyes Optometry as our Optical Receptionist!

Responsibilities

As the Optical Receptionist, you’ll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include: 

  • Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in. 
  • Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience. 
  • Optical Guru: Educate patients on our eyewear offerings, guiding them through frame selections and lens options with enthusiasm. 
  • Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk. 
  • Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision. 

Skills & Qualifications

  • High School Diploma or GED required. 
  • 1-3 years prior optical experience preferred, but not required.   
  • Adaptable and flexible with the ability to multitask.  
  • Self-motivated and detail oriented.  
  • Interest in healthcare.  
  • Strong communication skills.  
  • Must present a professional appearance.

Type: Full Time (Hourly)

Optical Receptionist Job – Springfield, IL

The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests.  The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom.  This may occur via front desk reception, telephone, email, etc. 

The Optical Receptionist will check-in and check-out patients. 

Why You’ll Love This Job

The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests.  The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom.  This may occur via front desk reception, telephone, email, etc. 

The Optical Receptionist will check-in and check-out patients. 

Responsibilities

Job Responsibilities:

  • Greet patients in a friendly fashion in person or by phone conversation
  • Direct patients to sign in at the reception counter
  • Coordinate phone inquiries and direct accordingly
  • Gather patient information that is not currently in the EHR (i.e. insurance cards)
  • Communicate with Patient to update about pending orders and/or direct to optician
  • Receive the doctor “handoff” and gather information needed to relay to the optician
  • File VSP patient’s daily insurance orders on Eye-finity
  • Record all patient jobs going out to the labs to ensure tracking back up, in the event any materials get lost in process
  • Coordinate outgoing shipments via courier and FedEx, UPS….
  • Breakdown charts daily and distributes forms to appropriate departments
  • Enter all medical service charges in patient’s ledger with accurate date and insurance ER coding
  • Accept all types of payments including cash, check, and credit cards
  • Be observant at all times to offer assist as needed and to prevent potential shoplifting
  • Perform other duties as required

Skills & Qualifications

Competencies:

Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.

Customer Orientation
The Optical Receptionist should be patient focused and displays a desire work within the practice’s brand values to deliver exceptional customer service.

Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.

Brand Championship
As the first point of contact, the Optical Receptionist must consistently display behaviors that champion the brand value proposition of the practice.

Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions.  Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.

Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.

Supervision        

Under supervision of the Optical Manager.  Must be able to complete duties without close supervision.

Confidentiality

Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.

Type: Full Time (Hourly)