Tag: Office Manager

Office Manager Job – Springfield, IL

Title: Office Manager                                                                     FLSA Status: Exempt
Division: Administration                                                              Pay Type: Salaried
Reports to: Practice Administrator

Job Summary:

The Office Manager is responsible for the overall management of the office/clinic.  Well versed in billing, collections, compliance, electronic health records, credentialing and human resource management.  Have an understanding of accounts payable and accounts receivable and perform basic day-to-day accounting functions.  Must be able to maintain a positive attitude with the ability to multi-task.  Have a friendly, welcoming, and professional demeanor with excellent communication and management skills.  Strong interpersonal skills and a focus on creating an excellent patient experience.  

Why You’ll Love This Job

Title: Office Manager                                                                     FLSA Status: Exempt
Division: Administration                                                              Pay Type: Salaried
Reports to: Practice Administrator

Job Summary:

The Office Manager is responsible for the overall management of the office/clinic.  Well versed in billing, collections, compliance, electronic health records, credentialing and human resource management.  Have an understanding of accounts payable and accounts receivable and perform basic day-to-day accounting functions.  Must be able to maintain a positive attitude with the ability to multi-task.  Have a friendly, welcoming, and professional demeanor with excellent communication and management skills.  Strong interpersonal skills and a focus on creating an excellent patient experience.  

Responsibilities

Job Responsibilities

  • Manage all aspects of staff schedules: scheduling, punctuality, time off
  • Manage and direct staff in day-to-day operations
  • Oversee daily reconciliation of payments
  • Submission of claims
  • Payments by health plans            
  • Supervise bank deposits and receipt verification
  • Review and manage delinquent accounts
  • Submit invoices/statements to accounting to be paid
  • Oversee and manage appropriate inventory of office supplies
  • Address operational issues (i.e. Patients, Staff, Vendors, Service Providers/Techs…)
  • Understand the process of entering and retrieving data in the EHR
  • Track and retrieve data to produce reports from the EHR (monthly or as needed)
  • Coordinate Doctors schedules
  • Build Doctors schedules in the EHR
  • Assist to ensure regulatory compliance with State and Federal regulations (I.e. HIPAA, OSHA, MIPS, Credentialing)
  • Order and supervise maintenance of facility and equipment in cooperation with Practice Administrator.
  • Attend and participate in regular scheduled management meetings.
  • Conduct regular staff meetings to establish training, communication, and maintain accountability levels for staff.
  • Work with team to set and assign performance goals.
  • Ensure department execution of operating policies to support overall practice mission and objectives
  • Review, update and publish price lists at least annually
  • Assist with Human Resource functions
    • Coordinate and track employee requests for time off
    • Review applications and participate in interviews
    • Receive new employee forms and paperwork for personnel file
    • Help with and/or conduct orientation and staff training
    • Be accessible for staff concerns, suggestions, complaint
    • Perform other duties as required

Skills & Qualifications

Job Requirements:
 

  • Minimum High School Diploma; Associates Degree or higher is preferred
  • Minimum of Two (2) years of previous management experience; 5+ years of experience in the operation of a medical practice is preferred
  • Strong leadership skills and outstanding customer service skills
  • Excellent computer skills
  • Must be available to work a 40 hour work week (At times may be required to work beyond 40 hours).

Type: Full Time (Salaried)

Office Manager Job – Chicago, IL

Eye Society is looking for an Office Manager! We are a small practice with 2 offices and 2 part time OD’s looking to grow.  Both locations in Downtown Chicago are within walking distance from each other and a staff of about 8 employees.  Pay is based on experience.  We offer a wide variety of benefits which include healthcare, 401k, PTO, holiday pay.  Salary starting at 55K and higher with experience and bonuses after growth goals met.

Why You’ll Love This Job

Eye Society is looking for an Office Manager! We are a small practice with 2 offices and 2 part time OD’s looking to grow.  Both locations in Downtown Chicago are within walking distance from each other and a staff of about 8 employees.  Pay is based on experience.  We offer a wide variety of benefits which include healthcare, 401k, PTO, holiday pay.  Salary starting at 55K and higher with experience and bonuses after growth goals met.

Responsibilities

Duties and Primary Function:

Conveys a customer-centric approach to customer service through leading staff performance, coaching, inspiring and developing staff to deliver unsurpassed Customer Service.

●Work closely with ODs to ensure the highest standard of patient care
●Monitors all aspects of practice operations, provides on the-job-training and support to team members using all core philosophies.

●Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
●Recruits and selects high caliber talent.    
●Performs duties related to product management, inventory management, and cost of goods.
●Performs consistent staff evaluations, conducts performance management, and delivers team trainings
●Work with and direct fellow employees to accommodate patient needs and requests.

●Manage the employee schedule and time off request

●Consult with patients to select appropriate products based on the needs of the individual. Actively listen and question the patient/customer regarding lifestyle to aid in proper lens and frame selection.
●Read and interpret eyeglass and contact lens prescriptions as written by the eye care providers and follow all instructions accordingly.

Office Management

●Scheduling and Patient Flow
●Ensure the smooth flow of work and patients within the office.
●Evaluate patient flow and make recommendations for improvement
●Implement and monitor the effectiveness of physician and patient scheduling templates
●Handle distressed or disruptive patients
●As needed, report the need for repairs or replacement of furniture and equipment
●Evaluate and arrange for all staff training needs. Measure the effectiveness of the training
●Always exhibit professional demeanor with a positive enthusiastic attitude when representing the practice
●Maintain current knowledge of healthcare issues, administrative, financial, legal and managed care
●Set goals and objectives for professional growth. Review and revise goals annually
●Provide input on how to improve patient care, decrease costs and increase revenues for the practice
●Follow up on verbal and email requests in a timely manner
●Assume other duties as assigned as needed

We specialize in dry eye and specialty contact lenses and need someone who is able to help grow that part of the practice too.  

Pay is based on experience starting at $55k-$65K and for growth goals will get bonuses.

Skills & Qualifications

Must have worked in Optometry office for 4 years or been a manager at a practice for 2 years. Hours vary depending on need must be willing to also take calls if needed.
Website: www.eyesoc.com 

Type: Full Time (Salaried)