Category: IL

Optical Manager Job – Troy / Edwardsville, IL

We are seeking an experienced and motivated Optical Manager to oversee the daily operations of our optical facilities at both our Troy and Edwardsville, IL locations. The ideal candidate will have a strong background in optical retail (or other retail) and possess excellent leadership and customer service skills.

Benefits:
Competitive salary commensurate with experience
Health and vision insurance
Retirement savings plan with company match
Paid time off and holidays
Professional development opportunities
Employee discount on eyewear and services

Salary Range: $24-$29 an hour

When you join Unger Eye Care, you become part of a collaborative team in a relaxed atmosphere that shares your passion for providing care with a personal touch to the members of our community. Bring your upbeat personality and build a career you’ll love in this Optical Manager position at both our Troy and Edwardsville, IL locations!

Employment Type: Full Time (open to Part Time)

Why You’ll Love This Job

We are seeking an experienced and motivated Optical Manager to oversee the daily operations of our optical facilities at both our Troy and Edwardsville, IL locations. The ideal candidate will have a strong background in optical retail (or other retail) and possess excellent leadership and customer service skills.

Benefits:
Competitive salary commensurate with experience
Health and vision insurance
Retirement savings plan with company match
Paid time off and holidays
Professional development opportunities
Employee discount on eyewear and services

Salary Range: $24-$29 an hour

When you join Unger Eye Care, you become part of a collaborative team in a relaxed atmosphere that shares your passion for providing care with a personal touch to the members of our community. Bring your upbeat personality and build a career you’ll love in this Optical Manager position at both our Troy and Edwardsville, IL locations!

Employment Type: Full Time (open to Part Time)

Responsibilities

  • Manage, train, and mentor the optical team members.
  • Ensure exceptional customer service and patient care.
  • Oversee inventory management and product selection.
  • Drive sales performance and meet revenue targets.
  • Maintain compliance with industry regulations and standards.
  • Handle customer inquiries and resolve issues professionally.
  • Coordinate with lab technicians to ensure timely order processing.
  • Implement and maintain operational procedures for efficiency.
  • Conduct regular meetings and performance evaluations for the optical team.
  • Manage scheduling and payroll hours for the optical team.

Skills & Qualifications

  • Retail and customer service experience.
  • Team leader or management experience.
  • Strong knowledge of eye care products and services helpful (or be willing to learn).
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in data analysis and reporting (or be willing to learn).
  • Ability to adapt to a fast-paced environment and manage multiple tasks.
  • Commitment to ongoing professional development in the optical field.

We are an equal opportunity employer.

Type: Full Time (Hourly)

Front Desk Receptionist Job – Chicago, IL

Our patients want to see your friendly face when they walk through the door at our private optical practice! We are a fast-growing optometry office located in Chicago, IL, looking to add someone with your professional office experience to our amazing team as Front Desk Receptionist.

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others’ successes — all within a relaxed and fun atmosphere. Continue to add new skills and advance your career through our ongoing training opportunities.

Apply today for this outstanding Front Desk Receptionist job opening to join a reputable company where you can put your savvy people skills to good use!

Why You’ll Love This Job

Our patients want to see your friendly face when they walk through the door at our private optical practice! We are a fast-growing optometry office located in Chicago, IL, looking to add someone with your professional office experience to our amazing team as Front Desk Receptionist.

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others’ successes — all within a relaxed and fun atmosphere. Continue to add new skills and advance your career through our ongoing training opportunities.

Apply today for this outstanding Front Desk Receptionist job opening to join a reputable company where you can put your savvy people skills to good use!

Responsibilities

Front Desk Receptionist job responsibilities include:

  • Greet patients; check patients in and out
  • Schedule patient appointments; ensure smooth flow
  • Gather medical history and reason for the visit
  • Verify insurance information for each patient
  • Answer and forward all calls; oversee vm and messages

Skills & Qualifications

Front Desk Receptionist required skills & qualifications include:

  • Must be able to maintain a professional attitude/wardrobe
  • Skilled communicator – written and verbal
  • Able to multitask, manage time wisely; detail-oriented
  • Team-player with a positive attitude
  • Optical experience preferred but not required; will train someone with professional experience

Type: Part Time (Hourly)

Optometric Technician Job – Springfield, IL

The role of the Technician is to provide technical support to the Optometrist(s).  This includes patient work-up, pretesting, tonometry, and performing the appropriate professional services to patients.  As the functional liaison between patient and doctor, the Technician is responsible for communicating all patient questions and concerns to the optometrist.  Accurate procurement of patient history and follow-up is required.

Because our practice strives to deliver the best eye health care possible, a deep working knowledge of all pretesting equipment is required.  The ability to effectively communicate to patients and the optometrist(s) is of utmost importance.

Why You’ll Love This Job

The role of the Technician is to provide technical support to the Optometrist(s).  This includes patient work-up, pretesting, tonometry, and performing the appropriate professional services to patients.  As the functional liaison between patient and doctor, the Technician is responsible for communicating all patient questions and concerns to the optometrist.  Accurate procurement of patient history and follow-up is required.

Because our practice strives to deliver the best eye health care possible, a deep working knowledge of all pretesting equipment is required.  The ability to effectively communicate to patients and the optometrist(s) is of utmost importance.

Responsibilities

Job Responsibilities:

  • Demonstrates expert ability in communicating with patients the purpose of each test and its importance to their eye health
  • Ensure proper charting and documentation; correctly document all information gathered from patient and pre-tests.      
  • Prepare patient for tests as needed, and make sure that doctor has all necessary pre-testing done and equipment as needed.
  • Operation and maintenance of all pretesting equipment including but not limited to:
    • Optomap
    • Lensometer
    • Auto-refractor / keratometer
    • Non-contact tonometer
    • Retinal camera
    • Auto-field perimeter
    • Keystone visual skills
    • Visual acuity test
    • Blood pressure cuff
    • Pupilometer
  • Responsible for making sure clinical exam rooms have adequate and appropriate supplies, and ensuring that clinical equipment is in good working order.
  • Clean and restock pre-test and exam rooms between patients; clean the equipment in front of the patients to ensure cleanliness for each patient.
  • Check calibration of equipment and make adjustments or contact the lead technician, as necessary
  • Tracks and orders supply inventory (alcohol pads, FI strips, etc.) as appropriate
  • Tracks and reports to leadership/management the capture rate of all specialized testing
  • Create a warm and personalized experience for each and every patient. 
  • Acquaint all new patients with the office procedures to which they will be exposed.Inform patients of the purpose of all tests personally performed and how they will be affected during the tests.
  • Obtain patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications.
  • Perform blood pressure and ocular pressure testing
  • Fill-out appropriate forms and distribute appropriate literature.
  • Communicate with other staff members in a clear and concise manner.
  • Communicate with other ophthalmic assistants to facilitate proper patient flow.
  • Perform other duties as required

Skills & Qualifications

Competencies:

Communication Skills
The Technician must be able to effectively communicate with our patients around all our pre and special testing.Communicating in a manner by which the patient understands technical terminology in their layman language is essential.

Technical Abilities
The Technician must be able to accurately measure and record all patient information.  Attention to detail relative to all testing and results is imperative.

Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks and patients at one time, while focusing on the individual patient experience.

Consistency of Work
The Technician position requires consistent repetition of several technical tasks.  A displayed comfort level and accuracy of accomplishing tasks and testing of this nature is required.

Team Player
As the patient liaison to the Optometrist, the Technician must exhibit the ability to work well within the team environment, supporting all aspects of the practice and delivering on the patient experience.

Supervision        

Under supervision of the Lead Optometric Technician and Office Manager.Must be able to complete duties without close supervision.

Confidentiality

Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.

Type: Full Time (Hourly)

Front Desk Coordinator/Reception Job – Springfield, IL

The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests.  As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice.  This may occur via front desk reception, telephone, email, etc.  The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule.

The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service.

The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice’s brand.

Why You’ll Love This Job

The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests.  As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice.  This may occur via front desk reception, telephone, email, etc.  The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule.

The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service.

The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice’s brand.

Responsibilities

Job Responsibilities:

  • Initiate an exceptional patient experience
  • Greet all patients and guests to the practice
  • Answer the telephone and direct incoming calls
  • Schedule appointments and maintaining a full appointment schedule
  • Keep the Optometrist(s) on schedule and maintaining efficient patient flow
  • Appointment confirmation and recall reminders
  • Receiving all incoming mail
  • Reports to management/leadership on the status of appointment schedule
  • Reports to management/leadership any patient challenges or complaints, likewise maintains and documents all patient testimonials
  • Perform other duties as required

Skills & Qualifications

Competencies:

Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.

Customer Orientation
The Front Desk Coordinator should be patient focused and displays a desire work within the practice’s brand values to deliver exceptional customer service.

Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.

Brand Championship
As the first point of contact, the Front Desk Coordinator must consistently display behaviors that champion the brand value proposition of the practice.

Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions.  Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.

Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.

Supervision        

Under supervision of the Office Manager.  Must be able to complete duties without close supervision.

Confidentiality

Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.

Type: Full Time (Hourly)

Optometric Technician Job – Troy / Edwardsville, IL

Do you enjoy interacting and connecting with patients? Are you passionate about providing best-in-class patient care? Then, join the Unger Eye Care team today in this Optometric Technician job at both our Troy and Edwardsville, IL locations.
 
As the Optometric Technician, you would be expected to maintain a professional and friendly attitude as you guide patients through optical testing to determine their visual abilities, followed by helping them make important decisions about the various types of eyewear available. 

Benefits:

  • Comprehensive health insurance
  • 401(k) retirement plan
  • Potential for performance-based bonuses
  • Eyewear and eye care benefits
  • Opportunity to offer a unique eye wellness approach to eyecare
  • Access to specialty services and products exclusive to our area

Salary Range: $15-$21
 
When you join Unger Eye Care, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you daily. Bring your passion for providing exceptional patient care, and you will build a career you love in this Optometric Technician job at both our Troy and Edwardsville, IL locations 

Employment Type: Full-Time (open to Part-Time)
 
Join the Unger Eye Care team and apply for our Optometric Technician job today! 

Why You’ll Love This Job

Do you enjoy interacting and connecting with patients? Are you passionate about providing best-in-class patient care? Then, join the Unger Eye Care team today in this Optometric Technician job at both our Troy and Edwardsville, IL locations.
 
As the Optometric Technician, you would be expected to maintain a professional and friendly attitude as you guide patients through optical testing to determine their visual abilities, followed by helping them make important decisions about the various types of eyewear available. 

Benefits:

  • Comprehensive health insurance
  • 401(k) retirement plan
  • Potential for performance-based bonuses
  • Eyewear and eye care benefits
  • Opportunity to offer a unique eye wellness approach to eyecare
  • Access to specialty services and products exclusive to our area

Salary Range: $15-$21
 
When you join Unger Eye Care, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you daily. Bring your passion for providing exceptional patient care, and you will build a career you love in this Optometric Technician job at both our Troy and Edwardsville, IL locations 

Employment Type: Full-Time (open to Part-Time)
 
Join the Unger Eye Care team and apply for our Optometric Technician job today! 

Responsibilities

  • Greet all office guests in a professional and friendly manner.  
  • Gather preliminary data through patient pretest, such as documenting chief complaints, gathering patient’s medical history, measuring visual acuity, eye movement, interocular pressure (IOP), retinal photos, visual fields, and optical coherence tomography (OCT).  
  • Educate the patient throughout the prescreening process about what each machine is testing for and provide instructions to provide accurate test results.  
  • Accurately and efficiently document the results of pretesting into the current EHR program.  
  • Educate and instruct the patient on insertion, removal, and proper care of contact lenses.  
  • Assist the Optometrist as needed during examinations. 
  • Assist the patient in making decisions about frames and lenses. 
  • Assist other members of the team when needed and available.  

Skills & Qualifications

  • High School Diploma or GED 
  • 1-3 years prior optometric technician experience preferred 
  • Adaptable and flexible with the ability to multitask 
  • Self-motivated and detail oriented.  
  • Interest in healthcare 
  • Strong communication skills.  
  • Must present a professional appearance 

We are an equal opportunity employer.

Type: Full Time (Hourly)

Optical Dispenser Job – Arlington Heights, IL

​​​​McNelis Family Eyecare is a dedicated and compassionate optometry practice committed to providing the highest quality eye care services to our Arlington Heights, IL community. Our team of professionals is passionate about enhancing our patients’ vision and eye health through personalized care and advanced optical solutions. We are seeking a motivated and detail-oriented Optical Dispenser to join our team. The ideal candidate will assist patients in selecting and fitting eyeglasses and contact lenses, provide exceptional customer service, and ensure an excellent patient experience. This position does not require a license, but experience in optical dispensing or a related field is preferred.

Why You’ll Love This Job

​​​​McNelis Family Eyecare is a dedicated and compassionate optometry practice committed to providing the highest quality eye care services to our Arlington Heights, IL community. Our team of professionals is passionate about enhancing our patients’ vision and eye health through personalized care and advanced optical solutions. We are seeking a motivated and detail-oriented Optical Dispenser to join our team. The ideal candidate will assist patients in selecting and fitting eyeglasses and contact lenses, provide exceptional customer service, and ensure an excellent patient experience. This position does not require a license, but experience in optical dispensing or a related field is preferred.

Responsibilities

  • Assist patients in selecting frames and lenses that meet their optical needs and lifestyle preferences.
  • Take accurate measurements of patients’ eyes and ensure proper lens fitting.
  • Provide education and guidance on eyewear care, lens types, and frame styles.
  • Handle and resolve patient inquiries and concerns in a professional and courteous manner.
  • Maintain an organized and clean optical dispensary area.
  • Process eyewear orders and ensure timely delivery.
  • Perform adjustments and minor repairs on eyeglasses.
  • Collaborate with optometrists and other staff to provide seamless patient care.
  • Keep up-to-date with the latest trends and technologies in eyewear and optical 

Skills & Qualifications

  • Previous experience in optical dispensing or a related field is preferred but not required.
  • Strong interpersonal and communication skills.
  • Excellent customer service skills with a patient-centric approach.
  • Attention to detail and accuracy in measurements and data entry.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Basic knowledge of optical products and terminology is a plus.
  • High school diploma or equivalent.

Type: Full Time (Hourly)

Optometric Technician Job – Arlington Heights, IL

Your professional experience and desire to work in a positive, exciting atmosphere, making a difference in the lives of others, place you at the top of the list for our FT/PT Optometric Technician role in Arlington Heights, IL!

In this position, your skills and efficiency will be greatly appreciated by your customers as you guide them through the process of optical testing to determine their visual abilities followed by helping them make important decisions about the various types of eyewear available to them. Regardless of your level of optical experience — some or none at all — you can rest assured that you will receive the training you need to be a successful Optometric Technician. We offer our team members PERKS/BENEFITS so you can live a quality personal life as well.

This is the perfect place to be part of a fun, friendly team and grow your Optometric Technician career! Apply today!

Why You’ll Love This Job

Your professional experience and desire to work in a positive, exciting atmosphere, making a difference in the lives of others, place you at the top of the list for our FT/PT Optometric Technician role in Arlington Heights, IL!

In this position, your skills and efficiency will be greatly appreciated by your customers as you guide them through the process of optical testing to determine their visual abilities followed by helping them make important decisions about the various types of eyewear available to them. Regardless of your level of optical experience — some or none at all — you can rest assured that you will receive the training you need to be a successful Optometric Technician. We offer our team members PERKS/BENEFITS so you can live a quality personal life as well.

This is the perfect place to be part of a fun, friendly team and grow your Optometric Technician career! Apply today!

Responsibilities

Optometric Technician job responsibilities include:

  • Complete diagnostic testing and necessary documentation
  • Prepare patients to be seen by the Optometrist
  • Assist the Optometrist as needed during examinations
  • Show patients how to properly care for contact lens
  • Assist the patient in making decisions about frames and lenses

Skills & Qualifications

Optometric Technician required skills & qualifications include:

  • Experience in a professional setting a must
  • The ability to connect well with patients
  • Works well with a team
  • Tech-savvy; typing capabilities
  • Optometric Technician experience preferred

Type: Full Time (Hourly)

Scribe Job – Troy / Edwardsville, IL

Are you detail-oriented and passionate about providing best-in-class patient care? Then join the Unger Eye Care team today in this Optometric Scribe position at both our Troy and Edwardsville, IL locations!

An optometric scribe is a healthcare professional who assists optometrists during patient examinations by documenting the encounter and performing various clinical tasks. The scribe plays a crucial role in supporting the optometrist and ensuring efficient patient care.

Benefits:
Comprehensive health insurance
401(k) retirement plan
Potential for performance-based bonuses
Eyewear and eye care benefits
Opportunity to offer a unique eye wellness approach to eye care
Access to specialty services and products exclusive to our area

Salary Range: $15-$21

When you join Unger Eye Care, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you daily. Bring your passion for providing exceptional patient care, and you will build a career you love in this Optometric Technician job at both our Troy and Edwardsville, IL locations. 

Employment Type: Full Time (open to Part Time)

Why You’ll Love This Job

Are you detail-oriented and passionate about providing best-in-class patient care? Then join the Unger Eye Care team today in this Optometric Scribe position at both our Troy and Edwardsville, IL locations!

An optometric scribe is a healthcare professional who assists optometrists during patient examinations by documenting the encounter and performing various clinical tasks. The scribe plays a crucial role in supporting the optometrist and ensuring efficient patient care.

Benefits:
Comprehensive health insurance
401(k) retirement plan
Potential for performance-based bonuses
Eyewear and eye care benefits
Opportunity to offer a unique eye wellness approach to eye care
Access to specialty services and products exclusive to our area

Salary Range: $15-$21

When you join Unger Eye Care, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you daily. Bring your passion for providing exceptional patient care, and you will build a career you love in this Optometric Technician job at both our Troy and Edwardsville, IL locations. 

Employment Type: Full Time (open to Part Time)

Responsibilities

  • Accurately document patient examinations and procedures in real-time as the optometrist performs them.
  • Assist in preparing examination rooms with necessary equipment and materials.
  • Help with patient flow and coordinate special testing needs with technicians.
  • Communicate doctor’s instructions to patients and other healthcare providers.
  • Perform clerical tasks such as faxing, making phone calls, and writing referral letters.

Skills & Qualifications

  • High school diploma or GED; medical assistant designation or medical scribe certification helpful but not required.
  • Strong interpersonal and communication skills.
  • Willing to learn medical terminology and electronic medical records (EMR) systems.
  • Ability to type accurately in dimly-lit settings.
  • Willing to learn eye anatomy, diseases, and ocular medications.
  • Detail-oriented, adaptable, and able to work effectively in a fast-paced medical environment.

We are an equal opportunity employer.

Type: Full Time (Hourly)

Insurance Specialist Job – Peoria, IL

____________________________________________________________________________________________________________________________________
OPTICAL OFFICE EXPERIENCE PREFERRED BUT WILL TRAIN / INSURANCE EXPERIENCE REQUIRED
Join a state-of-the-art office where your career will blossom and you can quickly advance under the guidance of industry experts as our full-time/part-time Insurance Specialist in Peoria, IL!

Your attention to detail and desire to help others make you ideal for this Insurance Specialist role. Patients and co-workers alike will appreciate your insurance experience and ability to solve the most complex insurance issue. Here, your career will thrive in a positive atmosphere as part of a fun, friendly team of professionals who consistently help each other achieve success. You also will enjoy a great work/life balance, and perks and benefits that include PERKS/BENEFITS.

Apply for this Insurance Specialist position today to set your career on the fast track to success!
____________________________________________________________________________________________________________________________________
MUST HAVE PREVIOUS OPTICAL OFFICE/INSURANCE EXPERIENCE
Your experience in an optical setting, combined with your attention to detail and desire to help others make you ideal for this full-time/part-time Insurance Specialist role in Peoria, IL!

Patients and co-workers alike will appreciate your insurance experience and ability to solve the most complex insurance issue. As an Insurance Specialist with us, your career will thrive in a positive atmosphere as part of a fun, friendly team of professionals who consistently help each other achieve success. You also will enjoy a great work/life balance, and perks and benefits that include PERKS/BENEFITS.
Apply for this Insurance Specialist position today to set your career on the fast track to success!

Why You’ll Love This Job

____________________________________________________________________________________________________________________________________
OPTICAL OFFICE EXPERIENCE PREFERRED BUT WILL TRAIN / INSURANCE EXPERIENCE REQUIRED
Join a state-of-the-art office where your career will blossom and you can quickly advance under the guidance of industry experts as our full-time/part-time Insurance Specialist in Peoria, IL!

Your attention to detail and desire to help others make you ideal for this Insurance Specialist role. Patients and co-workers alike will appreciate your insurance experience and ability to solve the most complex insurance issue. Here, your career will thrive in a positive atmosphere as part of a fun, friendly team of professionals who consistently help each other achieve success. You also will enjoy a great work/life balance, and perks and benefits that include PERKS/BENEFITS.

Apply for this Insurance Specialist position today to set your career on the fast track to success!
____________________________________________________________________________________________________________________________________
MUST HAVE PREVIOUS OPTICAL OFFICE/INSURANCE EXPERIENCE
Your experience in an optical setting, combined with your attention to detail and desire to help others make you ideal for this full-time/part-time Insurance Specialist role in Peoria, IL!

Patients and co-workers alike will appreciate your insurance experience and ability to solve the most complex insurance issue. As an Insurance Specialist with us, your career will thrive in a positive atmosphere as part of a fun, friendly team of professionals who consistently help each other achieve success. You also will enjoy a great work/life balance, and perks and benefits that include PERKS/BENEFITS.
Apply for this Insurance Specialist position today to set your career on the fast track to success!

Responsibilities

OPTICAL OFFICE EXPERIENCE PREFERRED BUT WILL TRAIN / INSURANCE EXPERIENCE REQUIRED
Insurance Specialist job responsibilities include: 

  • File claims for patient products and services
  • Ensure accurate patient information for billing
  • Perform billing audits; manage patient statements
  • Oversee collections/delinquent accounts 
  • Assist in educating patients on their coverage

____________________________________________________________________________________________________________________________________

MUST HAVE PREVIOUS OPTICAL OFFICE/INSURANCE EXPERIENCE
Insurance Specialist job responsibilities include: 

  • File claims for patient products and services
  • Ensure accurate patient information for billing
  • Perform billing audits; manage patient statements
  • Oversee collections/delinquent accounts 
  • Assist in educating patients on their coverage

Skills & Qualifications

OPTICAL OFFICE EXPERIENCE PREFERRED BUT WILL TRAIN / INSURANCE EXPERIENCE REQUIRED
Insurance Specialist required skills & qualifications include:

  • Insurance Specialist experience (in an optical setting a plus)
  • Medical coding/billing/collections experience
  • Attention to detail; great communication skills; analytical
  • Business office procedures knowledge; MS office skills
  • Experience with third-party practices and procedures

____________________________________________________________________________________________________________________________________

MUST HAVE PREVIOUS OPTICAL OFFICE/INSURANCE EXPERIENCE
Insurance Specialist required skills & qualifications include:

  • Insurance Specialist experience in an optical setting
  • Medical coding/billing/collections experience
  • Attention to detail; great communication skills; analytical
  • Business office procedures knowledge; MS office skills
  • Experience with third-party practices and procedures

Type: Full Time (Hourly)

Optical Receptionist Job – Springfield, IL

The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests.  The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom.  This may occur via front desk reception, telephone, email, etc. 

The Optical Receptionist will check-in and check-out patients. 

Why You’ll Love This Job

The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests.  The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom.  This may occur via front desk reception, telephone, email, etc. 

The Optical Receptionist will check-in and check-out patients. 

Responsibilities

Job Responsibilities:

  • Greet patients in a friendly fashion in person or by phone conversation
  • Direct patients to sign in at the reception counter
  • Coordinate phone inquiries and direct accordingly
  • Gather patient information that is not currently in the EHR (i.e. insurance cards)
  • Communicate with Patient to update about pending orders and/or direct to optician
  • Receive the doctor “handoff” and gather information needed to relay to the optician
  • File VSP patient’s daily insurance orders on Eye-finity
  • Record all patient jobs going out to the labs to ensure tracking back up, in the event any materials get lost in process
  • Coordinate outgoing shipments via courier and FedEx, UPS….
  • Breakdown charts daily and distributes forms to appropriate departments
  • Enter all medical service charges in patient’s ledger with accurate date and insurance ER coding
  • Accept all types of payments including cash, check, and credit cards
  • Be observant at all times to offer assist as needed and to prevent potential shoplifting
  • Perform other duties as required

Skills & Qualifications

Competencies:

Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.

Customer Orientation
The Optical Receptionist should be patient focused and displays a desire work within the practice’s brand values to deliver exceptional customer service.

Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.

Brand Championship
As the first point of contact, the Optical Receptionist must consistently display behaviors that champion the brand value proposition of the practice.

Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions.  Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.

Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.

Supervision        

Under supervision of the Optical Manager.  Must be able to complete duties without close supervision.

Confidentiality

Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.

Type: Full Time (Hourly)