We specialize in Dry Eye Treatment, Binocular Abnormalities, Medical care of glaucoma, and pre and post-operative care for cataract and LASIK patients, as well as Myopia management and Specialty Contacts. Your professional experience and desire to work in a positive, exciting atmosphere, making a difference in the lives of others, place you at the top of the list for our Coordinator role.
The Coordinator will facilitate all phases of Specialty Treatments that are scheduled and offered at Specialty Eye. This person will collaborate with the healthcare team and potential/existing patients. We are looking for a Scheduling Coordinator who is professional, self-motivated, resourceful and detail oriented.
Applicant should be computer literate with medical scheduling experience and excellent communication skills.
We offer our team members PERKS/BENEFITS so you can live a quality personal life as well.
This is the perfect place to be part of a fun, friendly team and grow your career! Apply today!
NO WEEKENDS M-F 36+ hours/week
Why You’ll Love This Job
We specialize in Dry Eye Treatment, Binocular Abnormalities, Medical care of glaucoma, and pre and post-operative care for cataract and LASIK patients, as well as Myopia management and Specialty Contacts. Your professional experience and desire to work in a positive, exciting atmosphere, making a difference in the lives of others, place you at the top of the list for our Coordinator role.
The Coordinator will facilitate all phases of Specialty Treatments that are scheduled and offered at Specialty Eye. This person will collaborate with the healthcare team and potential/existing patients. We are looking for a Scheduling Coordinator who is professional, self-motivated, resourceful and detail oriented.
Applicant should be computer literate with medical scheduling experience and excellent communication skills.
We offer our team members PERKS/BENEFITS so you can live a quality personal life as well.
This is the perfect place to be part of a fun, friendly team and grow your career! Apply today!
NO WEEKENDS M-F 36+ hours/week
Responsibilities
As Scheduling Coordinator, your job will consist of being the first point of contact for our prospective patients. You will be scheduling appointments, as well as directing any non-scheduling inquiries to the clinic. Tasks include: – Answering phone inquiries – Proactive outreach to scheduling patients – Ensure missed visits are rescheduled – Review the physician schedules to fill in gaps
Skills & Qualifications
Required skills & qualifications include: – Professional – Communicative – Understanding – Detail oriented – Good listener – A strong problem solver – Patient focused – Resourceful. Scheduling Coordinator will be on the phone with patients throughout the day, so building relationships through maintaining interest, asking questions, utilizing listening skills, and using problem solving skills to confidently troubleshoot/answer questions/resolve complaints will be important for success. Confidentiality and strictly adhering to HIPAA is required.
We are a family owned specialty optometry clinic focused on myopia management, binocular vision, dry eye and custom contact lenses. Many of our patients come to us with complex conditions and high expectations because they’ve struggled to find solutions elsewhere. As an optometric technician, you play a central role in their care. You prepare patients for their exam, gather the clinical data the doctor needs and help patients feel informed and supported throughout their visit.
This is a hands on clinical position where your curiosity and attention to detail truly matter. You’ll learn specialty tests, advanced imaging, myopia management protocols, dry eye diagnostics and how to assist in fitting medical and specialty contact lenses. If you enjoy working directly with patients and want to be part of a team that provides care beyond what’s typically offered in a standard eyecare clinic, this role is a great fit.
We believe in meaningful work and a balanced life. Our clinic operates Monday through Friday only because we protect weekends for family time and personal time. Our typical schedule is 8:40 to 5:15. We offer paid time off that accrues at .05 hours for every hour worked, which comes out to two hours of PTO for every 40 hours. After the probationary period, you also receive paid holidays. Team members receive generous in-house perks on services and products that make it even more rewarding to work in a specialty setting.
At our core, we exist to enrich people’s lives so they can reach their full potential. As a technician, you help make that mission real every time you guide a patient through their visit.
Why You’ll Love This Job
We are a family owned specialty optometry clinic focused on myopia management, binocular vision, dry eye and custom contact lenses. Many of our patients come to us with complex conditions and high expectations because they’ve struggled to find solutions elsewhere. As an optometric technician, you play a central role in their care. You prepare patients for their exam, gather the clinical data the doctor needs and help patients feel informed and supported throughout their visit.
This is a hands on clinical position where your curiosity and attention to detail truly matter. You’ll learn specialty tests, advanced imaging, myopia management protocols, dry eye diagnostics and how to assist in fitting medical and specialty contact lenses. If you enjoy working directly with patients and want to be part of a team that provides care beyond what’s typically offered in a standard eyecare clinic, this role is a great fit.
We believe in meaningful work and a balanced life. Our clinic operates Monday through Friday only because we protect weekends for family time and personal time. Our typical schedule is 8:40 to 5:15. We offer paid time off that accrues at .05 hours for every hour worked, which comes out to two hours of PTO for every 40 hours. After the probationary period, you also receive paid holidays. Team members receive generous in-house perks on services and products that make it even more rewarding to work in a specialty setting.
At our core, we exist to enrich people’s lives so they can reach their full potential. As a technician, you help make that mission real every time you guide a patient through their visit.
Responsibilities
Clinical Pretesting and Patient Care • Greet patients and guide them through the clinical portion of their visit • Perform a full range of pretesting including auto-refraction, tonometry, visual fields, retinal imaging, and many many more. • Administer binocular vision testing and assist with dry eye evaluations as trained • Document all findings accurately in the EHR • Communicate clearly with patients about each test and why it matters • Recognize when a patient needs extra support or reassurance
Specialty Care Support • Assist with myopia management visits, including axial length measurements and treatment education • Support dry eye diagnostics and treatments such as meibography and tear assessments • Help with specialty contact lens fittings including scleral lenses, ortho-k and other custom designs • Learn and follow specific protocols unique to specialty care
Exam Room and Provider Support • Prepare exam rooms and ensure equipment is clean and working properly • Assist the doctor during specialty procedures when needed • Maintain strong awareness of clinic flow to help minimize delays • Communicate effectively with the provider about patient findings and concerns
Administrative and Clinical Coordination • Update patient records and ensure accurate charting • Support front desk team members as needed during peak times • Manage inventory of clinical supplies • Maintain a clean, organized and patient ready environment
Skills & Qualifications
Required • Strong communication skills and a patient centered approach • Comfort with technology and learning new clinical equipment • Ability to follow detailed protocols with accuracy • Organized and reliable with steady follow through • Ability to maintain confidentiality and follow HIPAA standards • A genuine interest in healthcare and helping people
Preferred • Experience as an optometric technician, ophthalmic technician or medical assistant • Familiarity with retinal imaging, visual fields, pretesting or specialty lenses • Understanding of basic medical and vision terminology • Prior experience in a specialty or medical setting
Personal Qualities That Help You Succeed • You stay calm and focused even when the clinic is busy • You enjoy problem solving and learning new clinical skills • You communicate with clarity and kindness • You take pride in accuracy and high quality patient care • You like being part of a team that supports one another
We are willing to train the right person If you bring a can do attitude, curiosity and a strong work ethic, we’re happy to teach you the clinical skills. SEG offers a level of training you won’t find in a typical office, and we’re looking for someone who wants to grow with us.
Specialty Eye is looking for a motivated, high-energy team member to join our growing specialty practice. This is not a traditional technician role. Our Assistants are cross-trained team members who help guide the patient experience from check-in through checkout while supporting clinical care, specialty services, optical, and patient education. This role is ideal for someone who enjoys a fast-paced environment, loves working with people, takes initiative, and is comfortable wearing multiple hats throughout the day. Assistants play a key role in supporting services such as Myopia Management, Dry Eye, Specialty Contact Lenses, and Vision Therapy. We are looking for someone who is organized, adaptable, team-oriented, and confident communicating with both patients and doctors. The right person for this role sees what needs to be done and jumps in without waiting to be asked. Experience in optometry, ophthalmology, optical, or patient care is strongly preferred But NOT REQUIRED (WE WILL TRAIN THE RIGHT PERSON)
Why You’ll Love This Job
Specialty Eye is looking for a motivated, high-energy team member to join our growing specialty practice. This is not a traditional technician role. Our Assistants are cross-trained team members who help guide the patient experience from check-in through checkout while supporting clinical care, specialty services, optical, and patient education. This role is ideal for someone who enjoys a fast-paced environment, loves working with people, takes initiative, and is comfortable wearing multiple hats throughout the day. Assistants play a key role in supporting services such as Myopia Management, Dry Eye, Specialty Contact Lenses, and Vision Therapy. We are looking for someone who is organized, adaptable, team-oriented, and confident communicating with both patients and doctors. The right person for this role sees what needs to be done and jumps in without waiting to be asked. Experience in optometry, ophthalmology, optical, or patient care is strongly preferred But NOT REQUIRED (WE WILL TRAIN THE RIGHT PERSON)
Responsibilities
Check a patient in and review their concerns
Perform advanced testing and clinical workups
Assist with specialty services including:
Myopia Management
Dry Eye
Specialty Contact Lenses
BIN/SM/VT evaluations
Reinforce doctor recommendations and educate patients
Guide patients through eyewear and treatment options
Review financials and complete checkout
Schedule follow-ups and ensure nothing falls through the cracks
This role is built around ownership, flow, and creating a high-end patient experience.
Skills & Qualifications
What We’re Looking For We are looking for someone who:
Loves both patient care and efficiency
Is comfortable wearing multiple hats throughout the day
Can confidently communicate with both patients and doctors
Notices problems and solves them without waiting to be asked
Works well under pressure while maintaining professionalism
Is detail-oriented and highly organized
Wants to grow within a specialty-focused practice
Experience Preferred
Optometry or ophthalmology experience preferred
Experience in optical, front desk, or technician work strongly preferred
Experience with specialty care or contact lenses is a plus
Strong communication and customer service skills are required
What Does NOT Fit This Role This role is not for someone who:
Wants to stay in only one department
Avoids patient conversations
Needs constant direction
Uses phrases like:
“That’s not my job”
“Someone else will handle that”
We are looking for team members who take ownership and work collaboratively to create an exceptional patient experience. Why Specialty Eye? We are a specialty-focused practice that believes in doing things differently. We care deeply about patient experience, team culture, innovation, and growth. Our team members play a direct role in helping patients improve their quality of life through specialty eye care. If you are looking for a role where you can grow, be challenged, and make a real impact, we would love to meet you.
Specialty Eye is looking for a motivated, high-energy team member to join our growing specialty practice. This is not a traditional technician role. Our Assistants are cross-trained team members who help guide the patient experience from check-in through checkout while supporting clinical care, specialty services, optical, and patient education. This role is ideal for someone who enjoys a fast-paced environment, loves working with people, takes initiative, and is comfortable wearing multiple hats throughout the day. Assistants play a key role in supporting services such as Myopia Management, Dry Eye, Specialty Contact Lenses, and Vision Therapy. We are looking for someone who is organized, adaptable, team-oriented, and confident communicating with both patients and doctors. The right person for this role sees what needs to be done and jumps in without waiting to be asked. Experience in optometry, ophthalmology, optical, or patient care is strongly preferred But NOT REQUIRED (WE WILL TRAIN THE RIGHT PERSON)
Why You’ll Love This Job
Specialty Eye is looking for a motivated, high-energy team member to join our growing specialty practice. This is not a traditional technician role. Our Assistants are cross-trained team members who help guide the patient experience from check-in through checkout while supporting clinical care, specialty services, optical, and patient education. This role is ideal for someone who enjoys a fast-paced environment, loves working with people, takes initiative, and is comfortable wearing multiple hats throughout the day. Assistants play a key role in supporting services such as Myopia Management, Dry Eye, Specialty Contact Lenses, and Vision Therapy. We are looking for someone who is organized, adaptable, team-oriented, and confident communicating with both patients and doctors. The right person for this role sees what needs to be done and jumps in without waiting to be asked. Experience in optometry, ophthalmology, optical, or patient care is strongly preferred But NOT REQUIRED (WE WILL TRAIN THE RIGHT PERSON)
Responsibilities
Check a patient in and review their concerns
Perform advanced testing and clinical workups
Assist with specialty services including:
Myopia Management
Dry Eye
Specialty Contact Lenses
BIN/SM/VT evaluations
Reinforce doctor recommendations and educate patients
Guide patients through eyewear and treatment options
Review financials and complete checkout
Schedule follow-ups and ensure nothing falls through the cracks
This role is built around ownership, flow, and creating a high-end patient experience.
Skills & Qualifications
What We’re Looking For We are looking for someone who:
Loves both patient care and efficiency
Is comfortable wearing multiple hats throughout the day
Can confidently communicate with both patients and doctors
Notices problems and solves them without waiting to be asked
Works well under pressure while maintaining professionalism
Is detail-oriented and highly organized
Wants to grow within a specialty-focused practice
Experience Preferred
Optometry or ophthalmology experience preferred
Experience in optical, front desk, or technician work strongly preferred
Experience with specialty care or contact lenses is a plus
Strong communication and customer service skills are required
What Does NOT Fit This Role This role is not for someone who:
Wants to stay in only one department
Avoids patient conversations
Needs constant direction
Uses phrases like:
“That’s not my job”
“Someone else will handle that”
We are looking for team members who take ownership and work collaboratively to create an exceptional patient experience. Why Specialty Eye? We are a specialty-focused practice that believes in doing things differently. We care deeply about patient experience, team culture, innovation, and growth. Our team members play a direct role in helping patients improve their quality of life through specialty eye care. If you are looking for a role where you can grow, be challenged, and make a real impact, we would love to meet you.