Category: WA

Eye care Assistant Job – Bellevue, WA

Specialty Eye is looking for a motivated, high-energy team member to join our growing specialty practice. This is not a traditional technician role. Our Assistants are cross-trained team members who help guide the patient experience from check-in through checkout while supporting clinical care, specialty services, optical, and patient education.
This role is ideal for someone who enjoys a fast-paced environment, loves working with people, takes initiative, and is comfortable wearing multiple hats throughout the day. Assistants play a key role in supporting services such as Myopia Management, Dry Eye, Specialty Contact Lenses, and Vision Therapy.
We are looking for someone who is organized, adaptable, team-oriented, and confident communicating with both patients and doctors. The right person for this role sees what needs to be done and jumps in without waiting to be asked.
Experience in optometry, ophthalmology, optical, or patient care is strongly preferred But NOT REQUIRED (WE WILL TRAIN THE RIGHT PERSON)

Why You’ll Love This Job

Specialty Eye is looking for a motivated, high-energy team member to join our growing specialty practice. This is not a traditional technician role. Our Assistants are cross-trained team members who help guide the patient experience from check-in through checkout while supporting clinical care, specialty services, optical, and patient education.
This role is ideal for someone who enjoys a fast-paced environment, loves working with people, takes initiative, and is comfortable wearing multiple hats throughout the day. Assistants play a key role in supporting services such as Myopia Management, Dry Eye, Specialty Contact Lenses, and Vision Therapy.
We are looking for someone who is organized, adaptable, team-oriented, and confident communicating with both patients and doctors. The right person for this role sees what needs to be done and jumps in without waiting to be asked.
Experience in optometry, ophthalmology, optical, or patient care is strongly preferred But NOT REQUIRED (WE WILL TRAIN THE RIGHT PERSON)

Responsibilities

  • Check a patient in and review their concerns
  • Perform advanced testing and clinical workups
  • Assist with specialty services including:
    • Myopia Management
    • Dry Eye
    • Specialty Contact Lenses
    • BIN/SM/VT evaluations
  • Reinforce doctor recommendations and educate patients
  • Guide patients through eyewear and treatment options
  • Review financials and complete checkout
  • Schedule follow-ups and ensure nothing falls through the cracks

This role is built around ownership, flow, and creating a high-end patient experience.

This candidate must be willing to work at both our Kirkland and Bellevue locations based on scheduling and business needs.

Skills & Qualifications

What We’re Looking For
We are looking for someone who:

  • Loves both patient care and efficiency
  • Is comfortable wearing multiple hats throughout the day
  • Can confidently communicate with both patients and doctors
  • Notices problems and solves them without waiting to be asked
  • Works well under pressure while maintaining professionalism
  • Is detail-oriented and highly organized
  • Wants to grow within a specialty-focused practice

Experience Preferred

  • Optometry or ophthalmology experience preferred
  • Experience in optical, front desk, or technician work strongly preferred
  • Experience with specialty care or contact lenses is a plus
  • Strong communication and customer service skills are required

What Does NOT Fit This Role
This role is not for someone who:

  • Wants to stay in only one department
  • Avoids patient conversations
  • Needs constant direction
  • Uses phrases like:
    • “That’s not my job”
    • “Someone else will handle that”

We are looking for team members who take ownership and work collaboratively to create an exceptional patient experience.
Why Specialty Eye?
We are a specialty-focused practice that believes in doing things differently. We care deeply about patient experience, team culture, innovation, and growth. Our team members play a direct role in helping patients improve their quality of life through specialty eye care.
If you are looking for a role where you can grow, be challenged, and make a real impact, we would love to meet you.

Pay starting at $23 + DOE

Type: Full Time (Hourly)

Medical Assistant Job – Kirkland, WA

Specialty Eye is looking for a motivated, high-energy team member to join our growing specialty practice. This is not a traditional technician role. Our Medical Assistants are cross-trained team members who help guide the patient experience from check-in through checkout while supporting clinical care, specialty services, optical, and patient education.
This role is ideal for someone who enjoys a fast-paced environment, loves working with people, takes initiative, and is comfortable wearing multiple hats throughout the day. Medical Assistants play a key role in supporting services such as Myopia Management, Dry Eye, Specialty Contact Lenses, and Vision Therapy.
We are looking for someone who is organized, adaptable, team-oriented, and confident communicating with both patients and doctors. The right person for this role sees what needs to be done and jumps in without waiting to be asked.
Experience in optometry, ophthalmology, optical, or patient care is strongly preferred But NOT REQUIRED (WE WILL TRAIN THE RIGHT PERSON)

Why You’ll Love This Job

Specialty Eye is looking for a motivated, high-energy team member to join our growing specialty practice. This is not a traditional technician role. Our Medical Assistants are cross-trained team members who help guide the patient experience from check-in through checkout while supporting clinical care, specialty services, optical, and patient education.
This role is ideal for someone who enjoys a fast-paced environment, loves working with people, takes initiative, and is comfortable wearing multiple hats throughout the day. Medical Assistants play a key role in supporting services such as Myopia Management, Dry Eye, Specialty Contact Lenses, and Vision Therapy.
We are looking for someone who is organized, adaptable, team-oriented, and confident communicating with both patients and doctors. The right person for this role sees what needs to be done and jumps in without waiting to be asked.
Experience in optometry, ophthalmology, optical, or patient care is strongly preferred But NOT REQUIRED (WE WILL TRAIN THE RIGHT PERSON)

Responsibilities

  • Check a patient in and review their concerns
  • Perform advanced testing and clinical workups
  • Assist with specialty services including:
    • Myopia Management
    • Dry Eye
    • Specialty Contact Lenses
    • BIN/SM/VT evaluations
  • Reinforce doctor recommendations and educate patients
  • Guide patients through eyewear and treatment options
  • Review financials and complete checkout
  • Schedule follow-ups and ensure nothing falls through the cracks

This role is built around ownership, flow, and creating a high-end patient experience.

This candidate must be willing to work at both our Kirkland and Bellevue locations based on scheduling and business needs.

What We’re Looking For

We are looking for someone who:

  • Loves both patient care and efficiency
  • Is comfortable wearing multiple hats throughout the day
  • Can confidently communicate with both patients and doctors
  • Notices problems and solves them without waiting to be asked
  • Works well under pressure while maintaining professionalism
  • Is detail-oriented and highly organized
  • Wants to grow within a specialty-focused practice

Experience Preferred

  • Optometry or ophthalmology experience preferred
  • Experience in optical, front desk, or technician work strongly preferred
  • Experience with specialty care or contact lenses is a plus
  • Strong communication and customer service skills are required

What Does NOT Fit This Role

This role is not for someone who:

  • Wants to stay in only one department
  • Avoids patient conversations
  • Needs constant direction
  • Uses phrases like:
    • “That’s not my job”
    • “Someone else will handle that”

We are looking for team members who take ownership and work collaboratively to create an exceptional patient experience.

Why Specialty Eye?

We are a specialty-focused practice that believes in doing things differently. We care deeply about patient experience, team culture, innovation, and growth. Our team members play a direct role in helping patients improve their quality of life through specialty eye care.
If you are looking for a role where you can grow, be challenged, and make a real impact, we would love to meet you.

Pay starting at $23 + DOE

Type: Full Time (Hourly)

Medical Assistant Job – Bellevue, WA

Specialty Eye is looking for a motivated, high-energy team member to join our growing specialty practice. This is not a traditional technician role. Our Medical Assistants are cross-trained team members who help guide the patient experience from check-in through checkout while supporting clinical care, specialty services, optical, and patient education.
This role is ideal for someone who enjoys a fast-paced environment, loves working with people, takes initiative, and is comfortable wearing multiple hats throughout the day. Medical Assistants play a key role in supporting services such as Myopia Management, Dry Eye, Specialty Contact Lenses, and Vision Therapy.
We are looking for someone who is organized, adaptable, team-oriented, and confident communicating with both patients and doctors. The right person for this role sees what needs to be done and jumps in without waiting to be asked.
Experience in optometry, ophthalmology, optical, or patient care is strongly preferred But NOT REQUIRED (WE WILL TRAIN THE RIGHT PERSON)

Why You’ll Love This Job

Specialty Eye is looking for a motivated, high-energy team member to join our growing specialty practice. This is not a traditional technician role. Our Medical Assistants are cross-trained team members who help guide the patient experience from check-in through checkout while supporting clinical care, specialty services, optical, and patient education.
This role is ideal for someone who enjoys a fast-paced environment, loves working with people, takes initiative, and is comfortable wearing multiple hats throughout the day. Medical Assistants play a key role in supporting services such as Myopia Management, Dry Eye, Specialty Contact Lenses, and Vision Therapy.
We are looking for someone who is organized, adaptable, team-oriented, and confident communicating with both patients and doctors. The right person for this role sees what needs to be done and jumps in without waiting to be asked.
Experience in optometry, ophthalmology, optical, or patient care is strongly preferred But NOT REQUIRED (WE WILL TRAIN THE RIGHT PERSON)

Responsibilities

  • Check a patient in and review their concerns
  • Perform advanced testing and clinical workups
  • Assist with specialty services including:
    • Myopia Management
    • Dry Eye
    • Specialty Contact Lenses
    • BIN/SM/VT evaluations
  • Reinforce doctor recommendations and educate patients
  • Guide patients through eyewear and treatment options
  • Review financials and complete checkout
  • Schedule follow-ups and ensure nothing falls through the cracks

This role is built around ownership, flow, and creating a high-end patient experience.

This candidate must be willing to work at both our Kirkland and Bellevue locations based on scheduling and business needs.

What We’re Looking For

We are looking for someone who:

  • Loves both patient care and efficiency
  • Is comfortable wearing multiple hats throughout the day
  • Can confidently communicate with both patients and doctors
  • Notices problems and solves them without waiting to be asked
  • Works well under pressure while maintaining professionalism
  • Is detail-oriented and highly organized
  • Wants to grow within a specialty-focused practice

Experience Preferred

  • Optometry or ophthalmology experience preferred
  • Experience in optical, front desk, or technician work strongly preferred
  • Experience with specialty care or contact lenses is a plus
  • Strong communication and customer service skills are required

What Does NOT Fit This Role

This role is not for someone who:

  • Wants to stay in only one department
  • Avoids patient conversations
  • Needs constant direction
  • Uses phrases like:
    • “That’s not my job”
    • “Someone else will handle that”

We are looking for team members who take ownership and work collaboratively to create an exceptional patient experience.

Why Specialty Eye?

We are a specialty-focused practice that believes in doing things differently. We care deeply about patient experience, team culture, innovation, and growth. Our team members play a direct role in helping patients improve their quality of life through specialty eye care.
If you are looking for a role where you can grow, be challenged, and make a real impact, we would love to meet you.

Pay starting at $23 + DOE

Type: Full Time (Hourly)

Medical Eyecare Receptionist Job – Kirkland, WA

Specialty Eyecare Group is not a traditional optometry practice. We are a specialty-focused clinic built around solving problems that many offices choose not to manage. Our care is centered on myopia management, dry eye treatment, specialty contact lenses, and binocular vision disorders. Patients are often referred to us because they need a higher level of care, more advanced technology, and a team that can guide them through complex treatment plans.

Because of this, the experience we provide matters just as much as the clinical care itself. Our patients are investing in their long-term vision and quality of life. They expect clarity, confidence, and a smooth, well-coordinated process from start to finish. Every interaction, from the first phone call to follow-up communication, plays a role in that experience.

We operate as a team-first environment where cross-training is essential. No role is siloed. Everyone is expected to understand how the practice runs as a whole and step in where needed to support patient flow, maintain efficiency, and ensure a high standard of care.

We are hiring for a Patient Care Coordinator. This position is central to the patient experience and focuses on managing scheduling, insurance, communication, and overall flow within the clinic. You will be responsible for setting clear expectations with patients, ensuring accuracy in their information, and helping them move through their visit in an organized and efficient way.

This position requires flexibility to work between our Kirkland and Bellevue locations based on scheduling and patient care needs.

This role requires someone who is highly organized, communicates clearly, and is comfortable discussing scheduling and financial expectations with patients. It is a position for someone who takes ownership, can problem solve in real time, and understands that their role directly impacts both patient satisfaction and the overall success of the practice.

NO WEEKENDS
Monday-Friday ~ 36+ hours/week

Why You’ll Love This Job

Specialty Eyecare Group is not a traditional optometry practice. We are a specialty-focused clinic built around solving problems that many offices choose not to manage. Our care is centered on myopia management, dry eye treatment, specialty contact lenses, and binocular vision disorders. Patients are often referred to us because they need a higher level of care, more advanced technology, and a team that can guide them through complex treatment plans.

Because of this, the experience we provide matters just as much as the clinical care itself. Our patients are investing in their long-term vision and quality of life. They expect clarity, confidence, and a smooth, well-coordinated process from start to finish. Every interaction, from the first phone call to follow-up communication, plays a role in that experience.

We operate as a team-first environment where cross-training is essential. No role is siloed. Everyone is expected to understand how the practice runs as a whole and step in where needed to support patient flow, maintain efficiency, and ensure a high standard of care.

We are hiring for a Patient Care Coordinator. This position is central to the patient experience and focuses on managing scheduling, insurance, communication, and overall flow within the clinic. You will be responsible for setting clear expectations with patients, ensuring accuracy in their information, and helping them move through their visit in an organized and efficient way.

This position requires flexibility to work between our Kirkland and Bellevue locations based on scheduling and patient care needs.

This role requires someone who is highly organized, communicates clearly, and is comfortable discussing scheduling and financial expectations with patients. It is a position for someone who takes ownership, can problem solve in real time, and understands that their role directly impacts both patient satisfaction and the overall success of the practice.

NO WEEKENDS
Monday-Friday ~ 36+ hours/week

Patient Experience

  • Welcome and check in patients in a professional and friendly manner
  • Guide patients through the check-out process, including scheduling follow-ups and collecting payments
  • Maintain a smooth and organized patient flow throughout the day
  • Ensure the front desk and reception area remain clean and presentable

Scheduling & Coordination

  • Schedule appointments accurately based on visit type and provider availability
  • Manage and adjust schedules to support efficiency and minimize gaps
  • Maintain waitlists and help fill openings when they arise
  • Coordinate referrals and ensure proper appointment setup

Insurance & Financial Communication

  • Verify insurance eligibility, benefits, and authorizations prior to appointments
  • Clearly communicate copays, deductibles, and out-of-pocket costs to patients
  • Collect and post payments accurately
  • Help patients understand their coverage and next steps

Patient Communication

  • Answer incoming calls promptly and professionally
  • Respond to patient questions and concerns in a timely manner
  • Manage appointment confirmations, recalls, and follow-ups
  • Handle basic triage and escalate when appropriate

Administrative Support

  • Maintain accurate and up-to-date patient records
  • Document communications, notes, and tasks clearly
  • Manage incoming documents, faxes, and referrals
  • Utilize internal systems for scheduling and communication

Team Support

  • Communicate effectively with doctors, technicians, and leadership
  • Support overall clinic flow and assist where needed
  • Take initiative during downtime to stay productive and support the team

Required Skills & Qualifications

  • 1+ year of experience in a medical office, eyecare setting, or customer-facing role preferred
  • Strong communication skills with the ability to explain scheduling, processes, and financial expectations clearly
  • Comfortable discussing insurance, copays, and out-of-pocket costs with patients
  • Ability to manage multiple tasks and stay organized in a fast-paced environment
  • High attention to detail with accurate data entry and follow-through
  • Strong problem-solving skills and ability to think on your feet
  • Professional, patient-focused attitude with a calm and positive demeanor
  • Reliable, punctual, and able to work independently while contributing to a team

Nice to Have (Not Required)

  • Experience with RevolutionEHR or similar electronic medical record systems
  • Knowledge of vision and medical insurance (VSP, Eyemed, etc.)
  • Previous experience in scheduling, referrals, or patient coordination
  • Experience in a specialty or high-volume clinic setting

Pay Scale $21+ DOE

Type: Full Time (Hourly)