Tag: Office Manager

Office Manager Job – Boise, ID

Eyecare Associates of Boise is a well-established private optometry practice dedicated to providing exceptional eye care services to our community. We are looking for an organized, detail-oriented, and customer-focused Office Manager to join our team.
The Practice Manager will oversee the daily operations of the office, ensuring smooth and efficient business processes, high-quality patient care, and a positive office environment. You will lead a team, manage administrative tasks, and handle patient interactions.

Benefits including:

  • Medical 
  • Vision
  • Dental
  • Personal time off
  • Retirement
  • Paid holidays
  • Clothing allowance
  • Continuing education
  • Monday-Friday
  • Salary pay starting at $50,000 DOE

Why You’ll Love This Job

Eyecare Associates of Boise is a well-established private optometry practice dedicated to providing exceptional eye care services to our community. We are looking for an organized, detail-oriented, and customer-focused Office Manager to join our team.
The Practice Manager will oversee the daily operations of the office, ensuring smooth and efficient business processes, high-quality patient care, and a positive office environment. You will lead a team, manage administrative tasks, and handle patient interactions.

Benefits including:

  • Medical 
  • Vision
  • Dental
  • Personal time off
  • Retirement
  • Paid holidays
  • Clothing allowance
  • Continuing education
  • Monday-Friday
  • Salary pay starting at $50,000 DOE

Responsibilities

  • Supervise and manage the team, including receptionist, technicians and opticians
  • Ensure efficient flow of patients through the office, maintaining a positive experience
  • Oversee patient check-ins, insurance verifications, and billing procedures
  • Assist in financial tracking and billing
  • Reconciling monthly statements, accounts payable
  • Handle patient inquiries and resolve issues or complaints promptly
  • Plan and facilitate productive staff meetings 
  • Training the team on new processes and procedures
  • Making hiring decisions, finding people with the right skills, values and abilities that fit well within our company culture
  • Employee reviews and improvement plans 
  • Ensure the practice is compliant with all state and federal regulations
  • Work closely with the optometrists to optimize patient care and office operations
  • Implement and improve office systems for better workflow and productivity

Skills & Qualifications

  • High school diploma or equivalent
  • Previous experience in office management or healthcare administration required (experience in optometry is a plus)
  • Excellent organizational and multitasking abilities
  • Strong communication and leadership skills
  • Ability to handle sensitive patient information confidentially and professionally
  • Knowledge of insurance verification, and billing
  • Friendly, approachable demeanor with exceptional customer service skills
  • Ability to problem-solve and handle office challenges efficiently

Type: Full Time (Hourly)

Office Manager Job – Chicago, IL

Eye Society is looking for an Office Manager! We are a small practice with 2 offices and 2 part time OD’s looking to grow.  Both locations in Downtown Chicago are within walking distance from each other and a staff of about 8 employees.  Pay is based on experience.  We offer a wide variety of benefits which include healthcare, 401k, PTO, holiday pay.  Salary starting at 55K and higher with experience and bonuses after growth goals met.

Why You’ll Love This Job

Eye Society is looking for an Office Manager! We are a small practice with 2 offices and 2 part time OD’s looking to grow.  Both locations in Downtown Chicago are within walking distance from each other and a staff of about 8 employees.  Pay is based on experience.  We offer a wide variety of benefits which include healthcare, 401k, PTO, holiday pay.  Salary starting at 55K and higher with experience and bonuses after growth goals met.

Responsibilities

Duties and Primary Function:

Conveys a customer-centric approach to customer service through leading staff performance, coaching, inspiring and developing staff to deliver unsurpassed Customer Service.

●Work closely with ODs to ensure the highest standard of patient care
●Monitors all aspects of practice operations, provides on the-job-training and support to team members using all core philosophies.

●Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
●Recruits and selects high caliber talent.    
●Performs duties related to product management, inventory management, and cost of goods.
●Performs consistent staff evaluations, conducts performance management, and delivers team trainings
●Work with and direct fellow employees to accommodate patient needs and requests.

●Manage the employee schedule and time off request

●Consult with patients to select appropriate products based on the needs of the individual. Actively listen and question the patient/customer regarding lifestyle to aid in proper lens and frame selection.
●Read and interpret eyeglass and contact lens prescriptions as written by the eye care providers and follow all instructions accordingly.

Office Management

●Scheduling and Patient Flow
●Ensure the smooth flow of work and patients within the office.
●Evaluate patient flow and make recommendations for improvement
●Implement and monitor the effectiveness of physician and patient scheduling templates
●Handle distressed or disruptive patients
●As needed, report the need for repairs or replacement of furniture and equipment
●Evaluate and arrange for all staff training needs. Measure the effectiveness of the training
●Always exhibit professional demeanor with a positive enthusiastic attitude when representing the practice
●Maintain current knowledge of healthcare issues, administrative, financial, legal and managed care
●Set goals and objectives for professional growth. Review and revise goals annually
●Provide input on how to improve patient care, decrease costs and increase revenues for the practice
●Follow up on verbal and email requests in a timely manner
●Assume other duties as assigned as needed

We specialize in dry eye and specialty contact lenses and need someone who is able to help grow that part of the practice too.  

Pay is based on experience starting at $55k-$65K and for growth goals will get bonuses.

Skills & Qualifications

Must have worked in Optometry office for 4 years or been a manager at a practice for 2 years. Hours vary depending on need must be willing to also take calls if needed.
Website: www.eyesoc.com 

Type: Full Time (Salaried)