Optometric Receptionist JobMapleton, IA

Vision Care Clinic is the leading provider of optometry services and vision care products in Mapleton, IA. As an Optometric Receptionist, you will have the opportunity to receive continuous learning growth. If you have experience, or simply have a desire to provide exceptional customer service and are willing to learn, send us your resume!

Why You’ll Love This Job

Vision Care Clinic is the leading provider of optometry services and vision care products in Mapleton, IA. As an Optometric Receptionist, you will have the opportunity to receive continuous learning growth. If you have experience, or simply have a desire to provide exceptional customer service and are willing to learn, send us your resume!

Responsibilities

Optometric Receptionist Responsibilities

  • Greeting patients and updating insurance
  • Insurance verification and billing
  • Patient appointment confirmation calls
  • Scheduling patient appointments
  • Daily balancing
  • Answering patient phone calls

Skills & Qualifications

Skills & Qualifications

  • The ability to work well with technology and various instruments
  • Efficient, organized and resourceful
  • Strong customer service
  • Must be computer literate
  • Committed to teamwork
  • Appreciation and respect for top quality patient/customer care
  • Ability to thrive in a growing business while learning best practices

Preferred:

  • Prior experience as an Optometric Technician or in the optical industry, but training will be provided to the right candidate

Type: Full Time (Hourly)

Optometric Office Assistant JobDenison, IA

We are looking for a friendly and motivated individual to join our team! This is a great opportunity for someone looking for a career in patient care. Our patients love us!
We were voted #1 Best Optometrists in 2022.
Since 1976, Vision Care Clinic has been the leader and preferred provider of quality vision care products and personalized optometric services to our patients in Denison and other areas.
Join our winning team!

Why You’ll Love This Job

We are looking for a friendly and motivated individual to join our team! This is a great opportunity for someone looking for a career in patient care. Our patients love us!
We were voted #1 Best Optometrists in 2022.
Since 1976, Vision Care Clinic has been the leader and preferred provider of quality vision care products and personalized optometric services to our patients in Denison and other areas.
Join our winning team!

Responsibilities

  • Greeting patients
  • Answering patient phone calls

Skills & Qualifications

  • Assess eyeglass desires and purchasing plans
  • Instruct contact lens insertion, removal, care techniques, and replacement schedules
  • Patient frame and lens selections
  • Ordering frames and lenses from labs
  • Frame Inventory

Type: Full Time (Hourly)

Clinical Operations Coordinator JobOnawa, IA

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Why You’ll Love This Job

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Responsibilities

Responsibilities include, but are not limited to:

Billing Support:

• Review patient accounts for duplicate statements or credits; print, prepare, and mail patient statements.

• Manage billing tasks and related correspondence.

• Post payments received via mail, Text2Pay, QR code, credit cards, and secondary insurance checks.

• Complete daily mail processing and Post Office runs.

• Bank deposit confirmations.

• Petty cash management.

Vendor & Product Coordination:

• Manage contact lens reconciliation statements.

• Oversee clinical supply requests, sales product needs, and staff‑submitted supply orders.

• Coordinate inventory management for clinical supplies and OTC products.

• Submit manufacturer coupons for reimbursement.

Systems & Records Management:

• Oversee the Technician Highlight system and collect required data for multiple clinics.

• Coordinate medical records requests in collaboration with front desk staff.

• Mark deceased patients, deactivate accounts, and verify outstanding balances.

• Merge duplicate patient accounts and assist with maintaining accurate patient demographic information.

• Create and update clinical operations forms as needed.

• Assist in composing protocol documents.

• Assist in training.

• Assist with MIPS.

Scheduling & Communication:

• Maintain and update the Google Calendar for traveling technician schedules in partnership with traveling tech staff.

Skills & Qualifications

Qualifications:

• Associate degree (2‑year degree) required; additional healthcare‑related experience is a plus.

• Proficiency with office and practice‑management software (e.g., Microsoft Office Suite, Google Workspace, RevolutionEHR helpful).

• Strong organizational skills with exceptional attention to detail.

• Effective written and verbal communication skills.

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

• Discretion and confidentiality when handling patient information.

• Familiarity with clinical operations, billing workflows, or healthcare administration is beneficial.

Working Environment:

The Clinical Operations Coordinator works in a clinical office setting and collaborates closely with technicians, front desk staff, providers, and administrative leadership. The role involves regular use of computers, phones, and standard office equipment, as well as coordination across multiple clinic locations.

Company Culture:

Our organization values teamwork, integrity, and a positive work environment. We support professional growth and encourage continuous learning, collaboration, and operational excellence.

Type: Full Time (Hourly)

Clinical Operations Coordinator JobSioux City, IA

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Why You’ll Love This Job

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Responsibilities

Responsibilities include, but are not limited to:

Billing Support:

• Review patient accounts for duplicate statements or credits; print, prepare, and mail patient statements.

• Manage billing tasks and related correspondence.

• Post payments received via mail, Text2Pay, QR code, credit cards, and secondary insurance checks.

• Complete daily mail processing and Post Office runs.

• Bank deposit confirmations.

• Petty cash management.

Vendor & Product Coordination:

• Manage contact lens reconciliation statements.

• Oversee clinical supply requests, sales product needs, and staff‑submitted supply orders.

• Coordinate inventory management for clinical supplies and OTC products.

• Submit manufacturer coupons for reimbursement.

Systems & Records Management:

• Oversee the Technician Highlight system and collect required data for multiple clinics.

• Coordinate medical records requests in collaboration with front desk staff.

• Mark deceased patients, deactivate accounts, and verify outstanding balances.

• Merge duplicate patient accounts and assist with maintaining accurate patient demographic information.

• Create and update clinical operations forms as needed.

• Assist in composing protocol documents.

• Assist in training.

• Assist with MIPS.

Scheduling & Communication:

• Maintain and update the Google Calendar for traveling technician schedules in partnership with traveling tech staff.

Skills & Qualifications

Qualifications:

• Associate degree (2‑year degree) required; additional healthcare‑related experience is a plus.

• Proficiency with office and practice‑management software (e.g., Microsoft Office Suite, Google Workspace, RevolutionEHR helpful).

• Strong organizational skills with exceptional attention to detail.

• Effective written and verbal communication skills.

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

• Discretion and confidentiality when handling patient information.

• Familiarity with clinical operations, billing workflows, or healthcare administration is beneficial.

Working Environment:

The Clinical Operations Coordinator works in a clinical office setting and collaborates closely with technicians, front desk staff, providers, and administrative leadership. The role involves regular use of computers, phones, and standard office equipment, as well as coordination across multiple clinic locations.

Company Culture:

Our organization values teamwork, integrity, and a positive work environment. We support professional growth and encourage continuous learning, collaboration, and operational excellence.

Type: Full Time (Hourly)

Clinical Operations Coordinator JobCouncil Bluffs, IA

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Why You’ll Love This Job

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Responsibilities

Responsibilities include, but are not limited to:

Billing Support:

• Review patient accounts for duplicate statements or credits; print, prepare, and mail patient statements.

• Manage billing tasks and related correspondence.

• Post payments received via mail, Text2Pay, QR code, credit cards, and secondary insurance checks.

• Complete daily mail processing and Post Office runs.

• Bank deposit confirmations.

• Petty cash management.

Vendor & Product Coordination:

• Manage contact lens reconciliation statements.

• Oversee clinical supply requests, sales product needs, and staff‑submitted supply orders.

• Coordinate inventory management for clinical supplies and OTC products.

• Submit manufacturer coupons for reimbursement.

Systems & Records Management:

• Oversee the Technician Highlight system and collect required data for multiple clinics.

• Coordinate medical records requests in collaboration with front desk staff.

• Mark deceased patients, deactivate accounts, and verify outstanding balances.

• Merge duplicate patient accounts and assist with maintaining accurate patient demographic information.

• Create and update clinical operations forms as needed.

• Assist in composing protocol documents.

• Assist in training.

• Assist with MIPS.

Scheduling & Communication:

• Maintain and update the Google Calendar for traveling technician schedules in partnership with traveling tech staff.

Skills & Qualifications

Qualifications:

• Associate degree (2‑year degree) required; additional healthcare‑related experience is a plus.

• Proficiency with office and practice‑management software (e.g., Microsoft Office Suite, Google Workspace, RevolutionEHR helpful).

• Strong organizational skills with exceptional attention to detail.

• Effective written and verbal communication skills.

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

• Discretion and confidentiality when handling patient information.

• Familiarity with clinical operations, billing workflows, or healthcare administration is beneficial.

Working Environment:

The Clinical Operations Coordinator works in a clinical office setting and collaborates closely with technicians, front desk staff, providers, and administrative leadership. The role involves regular use of computers, phones, and standard office equipment, as well as coordination across multiple clinic locations.

Company Culture:

Our organization values teamwork, integrity, and a positive work environment. We support professional growth and encourage continuous learning, collaboration, and operational excellence.

Type: Full Time (Hourly)

Clinical Operations Coordinator JobDenison, IA

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Why You’ll Love This Job

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Responsibilities

Responsibilities include, but are not limited to:

Billing Support:

• Review patient accounts for duplicate statements or credits; print, prepare, and mail patient statements.

• Manage billing tasks and related correspondence.

• Post payments received via mail, Text2Pay, QR code, credit cards, and secondary insurance checks.

• Complete daily mail processing and Post Office runs.

• Bank deposit confirmations.

• Petty cash management.

Vendor & Product Coordination:

• Manage contact lens reconciliation statements.

• Oversee clinical supply requests, sales product needs, and staff‑submitted supply orders.

• Coordinate inventory management for clinical supplies and OTC products.

• Submit manufacturer coupons for reimbursement.

Systems & Records Management:

• Oversee the Technician Highlight system and collect required data for multiple clinics.

• Coordinate medical records requests in collaboration with front desk staff.

• Mark deceased patients, deactivate accounts, and verify outstanding balances.

• Merge duplicate patient accounts and assist with maintaining accurate patient demographic information.

• Create and update clinical operations forms as needed.

• Assist in composing protocol documents.

• Assist in training.

• Assist with MIPS.

Scheduling & Communication:

• Maintain and update the Google Calendar for traveling technician schedules in partnership with traveling tech staff.

Skills & Qualifications

Qualifications:

• Associate degree (2‑year degree) required; additional healthcare‑related experience is a plus.

• Proficiency with office and practice‑management software (e.g., Microsoft Office Suite, Google Workspace, RevolutionEHR helpful).

• Strong organizational skills with exceptional attention to detail.

• Effective written and verbal communication skills.

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

• Discretion and confidentiality when handling patient information.

• Familiarity with clinical operations, billing workflows, or healthcare administration is beneficial.

Working Environment:

The Clinical Operations Coordinator works in a clinical office setting and collaborates closely with technicians, front desk staff, providers, and administrative leadership. The role involves regular use of computers, phones, and standard office equipment, as well as coordination across multiple clinic locations.

Company Culture:

Our organization values teamwork, integrity, and a positive work environment. We support professional growth and encourage continuous learning, collaboration, and operational excellence.

Type: Full Time (Hourly)

Clinical Operations Coordinator JobManning, IA

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Why You’ll Love This Job

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Responsibilities

Responsibilities include, but are not limited to:

Billing Support:

• Review patient accounts for duplicate statements or credits; print, prepare, and mail patient statements.

• Manage billing tasks and related correspondence.

• Post payments received via mail, Text2Pay, QR code, credit cards, and secondary insurance checks.

• Complete daily mail processing and Post Office runs.

• Bank deposit confirmations.

• Petty cash management.

Vendor & Product Coordination:

• Manage contact lens reconciliation statements.

• Oversee clinical supply requests, sales product needs, and staff‑submitted supply orders.

• Coordinate inventory management for clinical supplies and OTC products.

• Submit manufacturer coupons for reimbursement.

Systems & Records Management:

• Oversee the Technician Highlight system and collect required data for multiple clinics.

• Coordinate medical records requests in collaboration with front desk staff.

• Mark deceased patients, deactivate accounts, and verify outstanding balances.

• Merge duplicate patient accounts and assist with maintaining accurate patient demographic information.

• Create and update clinical operations forms as needed.

• Assist in composing protocol documents.

• Assist in training.

• Assist with MIPS.

Scheduling & Communication:

• Maintain and update the Google Calendar for traveling technician schedules in partnership with traveling tech staff.

Skills & Qualifications

Qualifications:

• Associate degree (2‑year degree) required; additional healthcare‑related experience is a plus.

• Proficiency with office and practice‑management software (e.g., Microsoft Office Suite, Google Workspace, RevolutionEHR helpful).

• Strong organizational skills with exceptional attention to detail.

• Effective written and verbal communication skills.

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

• Discretion and confidentiality when handling patient information.

• Familiarity with clinical operations, billing workflows, or healthcare administration is beneficial.

Working Environment:

The Clinical Operations Coordinator works in a clinical office setting and collaborates closely with technicians, front desk staff, providers, and administrative leadership. The role involves regular use of computers, phones, and standard office equipment, as well as coordination across multiple clinic locations.

Company Culture:

Our organization values teamwork, integrity, and a positive work environment. We support professional growth and encourage continuous learning, collaboration, and operational excellence.

Type: Full Time (Hourly)

Clinical Operations Coordinator JobMapleton, IA

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Why You’ll Love This Job

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Responsibilities

Responsibilities include, but are not limited to:

Billing Support:

• Review patient accounts for duplicate statements or credits; print, prepare, and mail patient statements.

• Manage billing tasks and related correspondence.

• Post payments received via mail, Text2Pay, QR code, credit cards, and secondary insurance checks.

• Complete daily mail processing and Post Office runs.

• Bank deposit confirmations.

• Petty cash management.

Vendor & Product Coordination:

• Manage contact lens reconciliation statements.

• Oversee clinical supply requests, sales product needs, and staff‑submitted supply orders.

• Coordinate inventory management for clinical supplies and OTC products.

• Submit manufacturer coupons for reimbursement.

Systems & Records Management:

• Oversee the Technician Highlight system and collect required data for multiple clinics.

• Coordinate medical records requests in collaboration with front desk staff.

• Mark deceased patients, deactivate accounts, and verify outstanding balances.

• Merge duplicate patient accounts and assist with maintaining accurate patient demographic information.

• Create and update clinical operations forms as needed.

• Assist in composing protocol documents.

• Assist in training.

• Assist with MIPS.

Scheduling & Communication:

• Maintain and update the Google Calendar for traveling technician schedules in partnership with traveling tech staff.

Skills & Qualifications

Qualifications:

• Associate degree (2‑year degree) required; additional healthcare‑related experience is a plus.

• Proficiency with office and practice‑management software (e.g., Microsoft Office Suite, Google Workspace, RevolutionEHR helpful).

• Strong organizational skills with exceptional attention to detail.

• Effective written and verbal communication skills.

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

• Discretion and confidentiality when handling patient information.

• Familiarity with clinical operations, billing workflows, or healthcare administration is beneficial.

Working Environment:

The Clinical Operations Coordinator works in a clinical office setting and collaborates closely with technicians, front desk staff, providers, and administrative leadership. The role involves regular use of computers, phones, and standard office equipment, as well as coordination across multiple clinic locations.

Company Culture:

Our organization values teamwork, integrity, and a positive work environment. We support professional growth and encourage continuous learning, collaboration, and operational excellence.

Type: Full Time (Hourly)

Clinical Operations Coordinator JobMissouri Valley, IA

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Why You’ll Love This Job

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Responsibilities

Responsibilities include, but are not limited to:

Billing Support:

• Review patient accounts for duplicate statements or credits; print, prepare, and mail patient statements.

• Manage billing tasks and related correspondence.

• Post payments received via mail, Text2Pay, QR code, credit cards, and secondary insurance checks.

• Complete daily mail processing and Post Office runs.

• Bank deposit confirmations.

• Petty cash management.

Vendor & Product Coordination:

• Manage contact lens reconciliation statements.

• Oversee clinical supply requests, sales product needs, and staff‑submitted supply orders.

• Coordinate inventory management for clinical supplies and OTC products.

• Submit manufacturer coupons for reimbursement.

Systems & Records Management:

• Oversee the Technician Highlight system and collect required data for multiple clinics.

• Coordinate medical records requests in collaboration with front desk staff.

• Mark deceased patients, deactivate accounts, and verify outstanding balances.

• Merge duplicate patient accounts and assist with maintaining accurate patient demographic information.

• Create and update clinical operations forms as needed.

• Assist in composing protocol documents.

• Assist in training.

• Assist with MIPS.

Scheduling & Communication:

• Maintain and update the Google Calendar for traveling technician schedules in partnership with traveling tech staff.

Skills & Qualifications

Qualifications:

• Associate degree (2‑year degree) required; additional healthcare‑related experience is a plus.

• Proficiency with office and practice‑management software (e.g., Microsoft Office Suite, Google Workspace, RevolutionEHR helpful).

• Strong organizational skills with exceptional attention to detail.

• Effective written and verbal communication skills.

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

• Discretion and confidentiality when handling patient information.

• Familiarity with clinical operations, billing workflows, or healthcare administration is beneficial.

Working Environment:

The Clinical Operations Coordinator works in a clinical office setting and collaborates closely with technicians, front desk staff, providers, and administrative leadership. The role involves regular use of computers, phones, and standard office equipment, as well as coordination across multiple clinic locations.

Company Culture:

Our organization values teamwork, integrity, and a positive work environment. We support professional growth and encourage continuous learning, collaboration, and operational excellence.

Type: Full Time (Hourly)

Clinical Operations Coordinator JobMoville, IA

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Why You’ll Love This Job

The Clinical Operations Coordinator supports the daily operational efficiency of the clinic by managing key administrative, clinical, and patient‑facing processes. This role ensures accurate billing workflows, organized clinical operations, and timely coordination of essential tasks across multiple locations. While this position may be based near any of our nine clinic locations, regular presence in our Denison office (2–3 days per week) is required to support onsite operational needs. Working under the direct oversight of the Clinical Operations Director and corresponding owner, this position plays a vital part in maintaining smooth clinic function, high‑quality patient experiences, and consistent operational standards.

Responsibilities

Responsibilities include, but are not limited to:

Billing Support:

• Review patient accounts for duplicate statements or credits; print, prepare, and mail patient statements.

• Manage billing tasks and related correspondence.

• Post payments received via mail, Text2Pay, QR code, credit cards, and secondary insurance checks.

• Complete daily mail processing and Post Office runs.

• Bank deposit confirmations.

• Petty cash management.

Vendor & Product Coordination:

• Manage contact lens reconciliation statements.

• Oversee clinical supply requests, sales product needs, and staff‑submitted supply orders.

• Coordinate inventory management for clinical supplies and OTC products.

• Submit manufacturer coupons for reimbursement.

Systems & Records Management:

• Oversee the Technician Highlight system and collect required data for multiple clinics.

• Coordinate medical records requests in collaboration with front desk staff.

• Mark deceased patients, deactivate accounts, and verify outstanding balances.

• Merge duplicate patient accounts and assist with maintaining accurate patient demographic information.

• Create and update clinical operations forms as needed.

• Assist in composing protocol documents.

• Assist in training.

• Assist with MIPS.

Scheduling & Communication:

• Maintain and update the Google Calendar for traveling technician schedules in partnership with traveling tech staff.

Skills & Qualifications

Qualifications:

• Associate degree (2‑year degree) required; additional healthcare‑related experience is a plus.

• Proficiency with office and practice‑management software (e.g., Microsoft Office Suite, Google Workspace, RevolutionEHR helpful).

• Strong organizational skills with exceptional attention to detail.

• Effective written and verbal communication skills.

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

• Discretion and confidentiality when handling patient information.

• Familiarity with clinical operations, billing workflows, or healthcare administration is beneficial.

Working Environment:

The Clinical Operations Coordinator works in a clinical office setting and collaborates closely with technicians, front desk staff, providers, and administrative leadership. The role involves regular use of computers, phones, and standard office equipment, as well as coordination across multiple clinic locations.

Company Culture:

Our organization values teamwork, integrity, and a positive work environment. We support professional growth and encourage continuous learning, collaboration, and operational excellence.

Type: Full Time (Hourly)