Patient Experience Ambassador JobColleyville, TX

Are you passionate about delivering a world-class experience from the very first interaction? Colleyville Vision Associates is looking for a Patient Experience Ambassador to be the friendly, organized, and positive presence that sets the tone for an outstanding visit. As our Patient Experience Ambassador, you will be instrumental in ensuring that every patient feels welcomed, valued, and cared for in our state-of-the-art practice.

Why You’ll Love This Job

Are you passionate about delivering a world-class experience from the very first interaction? Colleyville Vision Associates is looking for a Patient Experience Ambassador to be the friendly, organized, and positive presence that sets the tone for an outstanding visit. As our Patient Experience Ambassador, you will be instrumental in ensuring that every patient feels welcomed, valued, and cared for in our state-of-the-art practice.

Responsibilities

  • Greet patients warmly, offering a friendly and welcoming environment from the moment they arrive.
  • Schedule patient appointments with accuracy, ensuring the office runs smoothly and efficiently.
  • Handle phone calls, answer inquiries, and provide exceptional customer service.
  • Assist patients with check-in and check-out procedures, ensuring a smooth transition throughout their visit.
  • Accurately enter and manage patient information in the system.
  • Help patients obtain benefits such as insurance verification, understanding coverage, and completing necessary paperwork.
  • Assist with patient reminders and follow-ups as needed.
  • Collaborate with the clinical team to ensure patients are seen in a timely manner.
  • Maintain a clean, welcoming, and organized front desk area.

Skills & Qualifications

Qualifications:

  • Experience in customer service, front desk coordination, or administrative roles preferred.
  • Excellent communication skills and a friendly, professional demeanor.
  • High-level computer skills and comfort with scheduling software, patient management systems, and other office technology.
  • Ability to multitask and stay organized in a busy, fast-paced environment.
  • Attention to detail and ability to maintain accurate records.
  • Positive, customer-centric attitude and a passion for delivering excellent service.
  • Previous experience in an optical or medical setting is a plus, but not required.

Compensation and Benefits:

  • Competitive pay based on experience.
  • Paid Time Off (PTO), Paid Vacation, and Health Insurance.
  • 401(k) with company contribution.
  • Family-friendly hours to support work-life balance.
  • Opportunities for professional growth and development.

Why Join Us?
At Colleyville Vision Associates, we take pride in providing high-quality eye care in a modern, state-of-the-art environment. As our Patient Experience Ambassador, you’ll play a crucial role in delivering outstanding service and ensuring our patients’ experiences are exceptional from start to finish. You’ll also have the opportunity to help patients navigate benefits and insurance coverage to make their experience even more seamless. You’ll be part of a supportive, friendly team that values customer care, technology, and patient satisfaction.

Type: Full Time (Hourly)

Optical Technician JobCorpus Christi, TX

At Complete Family Eye Care, we’re dedicated to delivering exceptional eye care in a welcoming and professional environment. Our team is passionate about helping patients see better and feel better—every single day. We’re currently seeking an Optical Technician to join our growing team and play a vital role in our patient experience. As an Optical Technician, you’ll be the link between our optometrists and patients. Your role will be to ensure that every individual receives the highest quality of care, service, and support throughout their optical journey. We kindly invite those with prior experience as an Optical Technician to apply for this opportunity.  

Why You’ll Love This Job

At Complete Family Eye Care, we’re dedicated to delivering exceptional eye care in a welcoming and professional environment. Our team is passionate about helping patients see better and feel better—every single day. We’re currently seeking an Optical Technician to join our growing team and play a vital role in our patient experience. As an Optical Technician, you’ll be the link between our optometrists and patients. Your role will be to ensure that every individual receives the highest quality of care, service, and support throughout their optical journey. We kindly invite those with prior experience as an Optical Technician to apply for this opportunity.  

Responsibilities

  • Conduct preliminary vision tests such as:

    • Visual acuity testing (distance and near)

    • Autorefraction and keratometry

    • Measuring intraocular pressure

    • Visual field screening

    • Depth perception, color vision, and pupil response testing

  • Document patient medical and ocular history accurately

  • Welcome and prepare patients for eye exams

  • Clearly explain each step of the testing process

  • Provide post-exam guidance, including:

    • Instructions for dilation or contact lens trials

    • Overview of prescribed treatments or referrals

  • Assist optometrists during eye exams or minor procedures

  • Prepare and sanitize equipment and exam rooms between patients

  • Manage patient flow to ensure efficient scheduling

  • Accurately enter data into Electronic Health Records (EHR) and maintain HIPAA compliance

  • Update insurance and billing information as needed

  • Schedule appointments and follow-up visits

Skills & Qualifications

  • Minimum 1–2 years of experience working as an optometric technician or in a similar eye care clinical setting
  • Proficiency with pre-testing equipment

  • Experience with Electronic Health Records (EHR) systems (Revolution EHR)

  • Familiarity with optical terminology, lens materials, and frame types

  • Ability to perform and interpret basic visual field tests

  • Strong verbal and written communication abilities
  • Ability to explain clinical procedures clearly and compassionately

  • Professional and respectful demeanor in patient interactions

  • Comfort working with pediatric, geriatric, and special needs patients

  • Accurate and timely data entry and chart documentation

  • Ability to manage clinical flow efficiently and anticipate doctor needs

  • Understanding of insurance verification and eligibility basics (vision vs. medical)

  • Capable of scheduling and confirming appointments and maintaining clinical logs

  • Excellent attention to detail

  • Ability to work independently and in a team setting

  • Calm under pressure; can multitask in a fast-paced office

Type: Full Time (Hourly)

Optician JobMagnolia, TX

Do you love fashion, fun people, and helping clients look their best? Then, if you know retail sales and want to learn optical sales, this may be your perfect career! Join the Vision Source- Magnolia team today in this Optician job at our Magnolia, TX location.

As an Optician, you will be an essential part of an outstanding team, seamlessly taking customers through the process of selecting and ordering eyewear and accessories that best suit them, assisting with fitting, and providing education on the proper care for their chosen products — all within a fun and upbeat environment.

Benefits:

  • Starting Salary: $19.00 per hour, with potential for a salary review after 3 months
  • Production Bonus eligibility after 3 months
  • Major Medical/Dental Insurance eligibility after 3 months
  • 401K matching plan eligibility after 1 year of successful employment
  • Paid Vacation and all Federal Holidays
  • Health Allowance benefits up to $1200 per 12 months, accrued at $100 per month post-probation
  • Opportunities for academic and learning seminars/conferences
  • Weekends off – Clinic closed on Saturday & Sunday

If you are a dedicated and experienced in Optical and/or sales looking to join a dynamic team in a supportive environment, we encourage you to apply today! 

WHY YOU’LL LOVE THIS JOB

Do you love fashion, fun people, and helping clients look their best? Then, if you know retail sales and want to learn optical sales, this may be your perfect career! Join the Vision Source- Magnolia team today in this Optician job at our Magnolia, TX location.

As an Optician, you will be an essential part of an outstanding team, seamlessly taking customers through the process of selecting and ordering eyewear and accessories that best suit them, assisting with fitting, and providing education on the proper care for their chosen products — all within a fun and upbeat environment.

Benefits:

  • Starting Salary: $19.00 per hour, with potential for a salary review after 3 months
  • Production Bonus eligibility after 3 months
  • Major Medical/Dental Insurance eligibility after 3 months
  • 401K matching plan eligibility after 1 year of successful employment
  • Paid Vacation and all Federal Holidays
  • Health Allowance benefits up to $1200 per 12 months, accrued at $100 per month post-probation
  • Opportunities for academic and learning seminars/conferences
  • Weekends off – Clinic closed on Saturday & Sunday

If you are a dedicated and experienced in Optical and/or sales looking to join a dynamic team in a supportive environment, we encourage you to apply today! 

Responsibilities

  • Provide exceptional customer service by assisting patients with frame and lens selections
  • Conduct accurate and thorough eyewear fittings and adjustments
  • Educate patients on lens options, frames, and other optical products
  • Process orders and maintain accurate patient records
  • Collaborate with the optical team to achieve sales goals and targets
  • Stay updated on industry trends and products through ongoing training and education

Skills & Qualifications

  • Minimum of 3-5 years of experience as an Optician or in optical sales
  • Strong multitasking abilities with high energy and ambition
  • Excellent leadership qualities and a commitment to personal and professional growth
  • Impeccable track record of success at previous jobs
  • Ability to work collaboratively in a team-oriented environment
  • Excellent communication and interpersonal skills

Type: Full Time (Hourly)

Front Desk Receptionist JobMagnolia, TX

Join Our Team as a Front Desk Receptionist at Vision Source Magnolia!

Are you an experienced professional with a background in insurance billing or eyecare services? Vision Source Magnolia is seeking a detail-oriented and customer-focused Front Desk Receptionist to join our growing practice in Magnolia, TX!

Why You’ll Love Working With Us:

  • Growth Opportunities: Develop your skills in a supportive and forward-thinking environment.
  • Meaningful Work: Help patients navigate their eyecare journey, including insurance benefits and billing inquiries.
  • Collaborative Team: Join a friendly and motivated group where teamwork drives success.
  • Innovation: Work with state-of-the-art optical technologies and solutions.

Benefits We Offer:

  • Competitive Pay: Starting at $16/hour or higher based on experience.
  • Comprehensive Perks: 401(k) with matching, health, medical, dental benefits, and performance bonuses.
  • Work-Life Balance: Enjoy weekends off (Saturdays and Sundays), paid federal holidays, and vacation eligibility after 3 months.

What We’re Looking For:

  • Experience in insurance billing or prior work in an eyecare setting preferred.
  • A passion for delivering excellent customer service and attention to detail.
  • Strong communication and organizational skills to assist with patient scheduling and insurance coordination.

Ready to make a real impact and help patients see the world more clearly? Join Vision Source Magnolia and grow with us!

Apply today and take the next step toward a rewarding career.

Join Our Team as a Front Desk Receptionist at Vision Source Magnolia!

Are you an experienced professional with a background in insurance billing or eyecare services? Vision Source Magnolia is seeking a detail-oriented and customer-focused Front Desk Receptionist to join our growing practice in Magnolia, TX!

Why You’ll Love Working With Us:

  • Growth Opportunities: Develop your skills in a supportive and forward-thinking environment.
  • Meaningful Work: Help patients navigate their eyecare journey, including insurance benefits and billing inquiries.
  • Collaborative Team: Join a friendly and motivated group where teamwork drives success.
  • Innovation: Work with state-of-the-art optical technologies and solutions.

Benefits We Offer:

  • Competitive Pay: Starting at $16/hour or higher based on experience.
  • Comprehensive Perks: 401(k) with matching, health, medical, dental benefits, and performance bonuses.
  • Work-Life Balance: Enjoy weekends off (Saturdays and Sundays), paid federal holidays, and vacation eligibility after 3 months.

What We’re Looking For:

  • Experience in insurance billing or prior work in an eyecare setting preferred.
  • A passion for delivering excellent customer service and attention to detail.
  • Strong communication and organizational skills to assist with patient scheduling and insurance coordination.

Ready to make a real impact and help patients see the world more clearly? Join Vision Source Magnolia and grow with us!

Apply today and take the next step toward a rewarding career.

Responsibilities

As the Front Desk Receptionist, you’ll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include: 

  • Warm Welcomes:Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in. 
  • Efficient Coordination:Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience. 
  • Optical Guru: Educate patients on our eyewear offerings, guiding them through frame selections and lens options with enthusiasm. 
  • Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk. 
  • Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision. 

Skills & Qualifications

  • High School Diploma or GED required. 
  • Minimum of 2 years of experience in an eye clinic or medical clinic setting
  • Fluency in both English and Spanish
  • Energetic with excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Experience with cash handling and electronic health records (EHR) systems
  • Ability to commute to work within 20-30 minutes

Type: Full Time (Hourly)