Rochester Eye Care Associates is seeking an experienced Medical Office Specialist to serve as a lead presence within our front desk operations. This role is ideal for a seasoned medical or optical front office professional who is confident in their skills, takes ownership of their work, and can help guide day-to-day front desk workflows.
As the Medical Office Specialist, you will be a key point of contact for patients while also serving as a resource for front office processes, accuracy, and efficiency. This position plays an important role in maintaining a smooth patient experience and supporting the overall success of the practice.
What We Offer
Pay based on experience
No weekend hours
Paid time off (PTO) and paid holidays
Employee health insurance
Eyewear benefits
Simple IRA with company match
Paid training and ongoing support
Collaborative, professional team environment
Why You’ll Love This Job
Rochester Eye Care Associates is seeking an experienced Medical Office Specialist to serve as a lead presence within our front desk operations. This role is ideal for a seasoned medical or optical front office professional who is confident in their skills, takes ownership of their work, and can help guide day-to-day front desk workflows.
As the Medical Office Specialist, you will be a key point of contact for patients while also serving as a resource for front office processes, accuracy, and efficiency. This position plays an important role in maintaining a smooth patient experience and supporting the overall success of the practice.
What We Offer
Pay based on experience
No weekend hours
Paid time off (PTO) and paid holidays
Employee health insurance
Eyewear benefits
Simple IRA with company match
Paid training and ongoing support
Collaborative, professional team environment
Responsibilities
Serve as the primary front desk contact, setting the tone for a professional and welcoming patient experience
Manage patient check-in/check-out, scheduling, and phone inquiries with accuracy and efficiency
Oversee and support front desk workflows to ensure smooth daily operations
Handle administrative tasks including documentation, insurance verification, and billing support
Utilize knowledge of medical and/or optical billing and coding to ensure accuracy and compliance
Act as a lead resource within the front office, supporting consistency, organization, and best practices
Communicate effectively with clinical staff to ensure a seamless patient journey
Skills & Qualifications
High School Diploma or GED required
Prior experience in a medical or optical office required
Experience with billing and coding; optical billing experience preferred
Strong organizational and multitasking skills
Professional, patient-focused demeanor with excellent communication skills
Detail-oriented, self-motivated, and dependable
Interest in healthcare and patient service excellence
Start Your Career as an Optometric Technician with Rochester Eye Care Associates!
No experience required. We will provide all the training you need to succeed.
Are you looking for a rewarding career where you can make a difference in people’s lives every day? Do you enjoy working with people and building meaningful connections? If so, Rochester Eye Care Associates is looking for an enthusiastic, patient-focused Optometric Technician to join our team in Rochester, NH.
Whether you’re starting your career, changing industries, or exploring opportunities in healthcare, this is a great chance to join a supportive team that is committed to helping you learn and grow.
Benefits Include:
Competitive pay: $15 to $19 per hour, based on experience
Simple IRA with company match
Paid time off (PTO) and paid holidays
Eyewear benefits
Employee health insurance
What We Offer:
Paid Training and Development No prior experience in eye care? No problem. We provide comprehensive on-the-job training and ongoing support to help you build the skills and confidence needed to thrive in this role.
Supportive Team Environment When you join Rochester Eye Care Associates, you become part of a close-knit team dedicated to delivering exceptional patient care. We value collaboration, respect, and helping one another succeed.
Career Growth Opportunities This role is an excellent entry point into the healthcare field. You’ll gain hands-on experience, learn valuable clinical and patient care skills, and have opportunities to grow within the practice.
Meaningful Work As an Optometric Technician, you’ll play an important role in helping patients receive quality eye care and creating a positive experience during every visit.
Join Rochester Eye Care Associates and start a rewarding career where no experience is required and your success is our priority.
Start Your Career as an Optometric Technician with Rochester Eye Care Associates!
No experience required. We will provide all the training you need to succeed.
Are you looking for a rewarding career where you can make a difference in people’s lives every day? Do you enjoy working with people and building meaningful connections? If so, Rochester Eye Care Associates is looking for an enthusiastic, patient-focused Optometric Technician to join our team in Rochester, NH.
Whether you’re starting your career, changing industries, or exploring opportunities in healthcare, this is a great chance to join a supportive team that is committed to helping you learn and grow.
Benefits Include:
Competitive pay: $15 to $19 per hour, based on experience
Simple IRA with company match
Paid time off (PTO) and paid holidays
Eyewear benefits
Employee health insurance
What We Offer:
Paid Training and Development No prior experience in eye care? No problem. We provide comprehensive on-the-job training and ongoing support to help you build the skills and confidence needed to thrive in this role.
Supportive Team Environment When you join Rochester Eye Care Associates, you become part of a close-knit team dedicated to delivering exceptional patient care. We value collaboration, respect, and helping one another succeed.
Career Growth Opportunities This role is an excellent entry point into the healthcare field. You’ll gain hands-on experience, learn valuable clinical and patient care skills, and have opportunities to grow within the practice.
Meaningful Work As an Optometric Technician, you’ll play an important role in helping patients receive quality eye care and creating a positive experience during every visit.
Join Rochester Eye Care Associates and start a rewarding career where no experience is required and your success is our priority.
Responsibilities
Greet all office guests in a professional and friendly manner.
Gather preliminary data through patient pretest, such as documenting chief complaints, gathering patient’s medical history, measuring visual acuity, eye movement, interocular pressure (IOP), retinal photos, visual fields, and optical coherence tomography (OCT).
Educate the patient throughout the prescreening process about what each machine is testing for and provide instructions to provide accurate test results.
Accurately and efficiently document the results of pretesting into the current EHR program.
Educate and instruct the patient on insertion, removal, and proper care of contact lenses.
Assist the Optometrist as needed during examinations.
Assist the patient in making decisions about frames and lenses.
Assist other members of the team when needed and available.
Skills & Qualifications
High School Diploma or GED
1-3 years prior optometric technician experience preferred
Adaptable and flexible with the ability to multitask