Why You’ll Love This Job
We specialize in Dry Eye Treatment, Binocular Abnormalities, Medical care of glaucoma, and pre and post-operative care for cataract and LASIK patients, as well as Myopia management and Specialty Contacts. Your professional experience and desire to work in a positive, exciting atmosphere, making a difference in the lives of others, place you at the top of the list for our Coordinator role.
The Coordinator will facilitate all phases of Specialty Treatments that are scheduled and offered at Specialty Eye. This person will collaborate with the healthcare team and potential/existing patients. We are looking for a Scheduling Coordinator who is professional, self-motivated, resourceful and detail oriented. This person will be crowned our Customer Service Czar to make sure that our patients love us even more.
Applicant should be computer literate with medical scheduling experience and excellent communication skills.
We offer our team members PERKS/BENEFITS so you can live a quality personal life as well.
This is the perfect place to be part of a fun, friendly team and grow your career! Apply today!
NO WEEKENDS
M-F 36+ hours/week
Responsibilities
As Scheduling Coordinator, your job will consist of being the first point of contact for our prospective patients. You will be scheduling appointments, as well as directing any non-scheduling inquiries to the clinic.
Tasks include:
– Answering phone inquiries
– Proactive outreach to scheduling patients
– Ensure missed visits are rescheduled
– Review the physician schedules to fill in gaps
– Work with patients talk about the recommendations (yes there is some sales involved).
Skills & Qualifications
Required skills & qualifications include:
– Professional
– Communicative
– Understanding
– Detail oriented
– Good listener
– A strong problem solver
– Patient focused
– Resourceful.
Scheduling Coordinator will be on the phone with patients throughout the day, so building relationships through maintaining interest, asking questions, utilizing listening skills, and using problem solving skills to confidently troubleshoot/answer questions/resolve complaints will be important for success. Confidentiality and strictly adhering to HIPAA is required.
Rate of pay range $19-$24 DOE
Type: Full Time (Hourly)