Front Office Coordinator JobAustin, TX

Location: Austin, TX
Pay: Starting at $16–$17.50 per hour, depending on experience  
Schedule: Monday–Friday, 8:30 AM – 6:00 PM (No weekends!)  

Position Overview
As the Front Office Coordinator, you’re the first friendly face our patients see — and the voice that sets the  tone for their entire visit. You’ll ensure a seamless experience from check-in to check-out, managing  scheduling, insurance verification, and day-to-day office communications with efficiency and warmth. This is  the perfect opportunity for someone who enjoys connecting with people and keeping a busy office running  smoothly.

Why You’ll Love Working Here 
At our office, we treat both our employees and our patients like family. For over 30 years, our  independently owned practice has built a reputation for personalized care and a supportive, team-oriented  culture. We’re not a corporate chain — we’re a close-knit group that values communication, collaboration, and  genuine kindness.
 No weekends – enjoy your work-life balance  
 Positive, family-like atmosphere
 Opportunity to grow and learn within a respected, well-established practice

Why You’ll Love This Job

Location: Austin, TX
Pay: Starting at $16–$17.50 per hour, depending on experience  
Schedule: Monday–Friday, 8:30 AM – 6:00 PM (No weekends!)  

Position Overview
As the Front Office Coordinator, you’re the first friendly face our patients see — and the voice that sets the  tone for their entire visit. You’ll ensure a seamless experience from check-in to check-out, managing  scheduling, insurance verification, and day-to-day office communications with efficiency and warmth. This is  the perfect opportunity for someone who enjoys connecting with people and keeping a busy office running  smoothly.

Why You’ll Love Working Here 
At our office, we treat both our employees and our patients like family. For over 30 years, our  independently owned practice has built a reputation for personalized care and a supportive, team-oriented  culture. We’re not a corporate chain — we’re a close-knit group that values communication, collaboration, and  genuine kindness.
 No weekends – enjoy your work-life balance  
 Positive, family-like atmosphere
 Opportunity to grow and learn within a respected, well-established practice

Responsibilities

Key Responsibilities

 Greet patients warmly and create a welcoming, professional environment  
 Schedule, confirm, and manage appointments to ensure an efficient daily flow  
 Collect and update patient information, including medical history and reason for visit  
 Verify vision and medical insurance coverage prior to appointments  
 Answer and direct incoming phone calls with professionalism and care  
 Manage voicemail, messages, and electronic communications (email, fax, and patient portal)  
 Support the clinical and optical teams by maintaining organized front office operations

Skills & Qualifications

Required Qualifications  

 6+ months of experience in an eyecare or medical office setting  
 Friendly, outgoing personality with the ability to connect with a diverse group of patients  
 Strong organizational and multitasking skills with keen attention to detail  
 Proficient in computer operations including word processing, data entry, and automated records systems  
 Dependable, self-motivated, and committed to delivering excellent patient care

Type: Full Time (Hourly)

Front Office Coordinator JobWorcester, MA

We are an Optometry practice in Worcester and Spencer. We are looking for a hard-working, dedicated candidate to join our energetic team. Experience is preferred but not necessary. We will train the right person.

Must be able to multi-task in fast paced environment. Team player a must with a pleasant, warm personality.

The position is mainly for Worcester but we do have a Spencer location that may entail working occasionally at that location too.

Benefits:

  • 401(k) after 1 year
  • Disability insurance
  • Employee discount
  • Health insurance
  • Paid time off

  • 8 hour shift
  • Monday-Saturday availability

Why You’ll Love This Job

We are an Optometry practice in Worcester and Spencer. We are looking for a hard-working, dedicated candidate to join our energetic team. Experience is preferred but not necessary. We will train the right person.

Must be able to multi-task in fast paced environment. Team player a must with a pleasant, warm personality.

The position is mainly for Worcester but we do have a Spencer location that may entail working occasionally at that location too.

Benefits:

  • 401(k) after 1 year
  • Disability insurance
  • Employee discount
  • Health insurance
  • Paid time off

  • 8 hour shift
  • Monday-Saturday availability

Responsibilities

  • Welcome and greet patients with a warm and inviting demeanor.
  • Have strong organizational skills with great attention to detail
  • Register patients in EMR system
  • Monitor multiple on-line systems for patient check in/emails/texts
  • Check both medical and optical insurance eligibility
  • Prepare patient forms and fee slips for each patient with careful detail and accuracy
  • Check-in and Check-out patients, collecting payments and scheduling appointments
  • Work as an integral member of the team, communicating pertinent information to back office, manager and physicians
  • Potential to cross train as an Optometric Technician

Skills & Qualifications

Front Desk Receptionist required skills & qualifications include:

  • Must be able to maintain a professional attitude
  • Skilled communicator – written and verbal
  • Able to multitask, manage time wisely; detail-oriented
  • Team-player with a positive attitude
  • Optical experience preferred but not required; will train someone with professional experience

Type: Full Time (Hourly)