Why You’ll Love This Job
We are a well-established, independent eye care practice with over 30 years of experience, and we’re seeking a friendly, organized, and compassionate Front Desk Receptionist to join our team in Austin, Texas. At our office, we treat both our employees and patients like family, fostering a welcoming and professional atmosphere. Our team values communication, teamwork, and a positive attitude. Plus, we prioritize your work-life balance – our office hours are Monday through Friday, 9 AM to 6 PM, so your weekends are always free!
We are a 30+ year established and independent doctor’s office, not some impersonal “chain store”. We treat our employees and patients like FAMILY! We want their experience in our office to feel like “coming home”!
Pay: Starting at $16.00-$17.50 per hour, depending on experience.
Position Overview:
The Front Office Coordinator is the first point of contact for our patients — you set the tone for the entire visit. You’ll handle scheduling, patient check-ins and check-outs, insurance verification, and ensure a smooth flow of daily operations.
Benefits:
We offer a competitive and comprehensive benefits package, including:
- 401(k) with employer matching
- Paid time off and paid holidays
- Health insurance and health savings account (HSA)
- Continuing education credits
- Employee discounts on products and services
- On-the-job training and opportunities for advancement
- Professional development assistance
- Paid sick time
- Supportive and family-oriented team environment
Schedule:
- Monday to Friday
- No weekends
Job Type: Full-time
Responsibilities
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Greet patients warmly and create a welcoming atmosphere
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Check patients in and out efficiently and accurately
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Schedule and confirm appointments to ensure smooth office flow
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Gather patient medical history and reason for visit
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Verify insurance information for each patient
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Answer and direct phone calls; manage voicemail and messages
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Monitor office email and fax communications
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Prepare patients for their appointments with the Optometrist
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Assist the Optometrist and team as needed during examinations
Skills & Qualifications
- Must have 6+ months prior experience in an Optometry, Ophthalmology or Medical office practice
- Friendly and outgoing with the ability to connect with a diverse group of people
- Efficient, organized and resourceful with strong attention to detail
- Knowledge of computer operations; proficient in basic word processing, data entry and automated records
Type: Full Time (Hourly)