Why You’ll Love This Job
We are seeking a friendly, highly organized, and customer-focused Front Desk Receptionist to join our team. This role is the first point of contact for patients and plays an important part in creating a welcoming and efficient experience. If you enjoy helping people and providing excellent customer service in a healthcare setting, we would love to hear from you!
Responsibilities
Key Responsibilities:
- Warmly welcome and assist patients, ensuring a positive first impression
- Manage appointment scheduling, patient check-in/check-out, and phone inquiries
- Verify insurance benefits, process payments, and handle invoicing
- Maintain organized and accurate patient records and office documentation
- Assist with inventory management for office and optical supplies
- Support office workflow by collaborating with doctors, technicians, and optical staff
Skills & Qualifications
Qualifications:
- 1-2 years experience in a front desk, administrative, or customer service role in healthcare or optometry REQUIRED
- Strong multitasking, organizational, and problem-solving skills
- Excellent verbal and written communication abilities
- Proficiency in office software and scheduling systems (EHR experience is required)
- A positive, team-oriented mindset with a strong work ethic
- Leadership qualities and a willingness to take on additional responsibilities
Type: Full Time (Hourly)