Why You’ll Love This Job
Location: Austin, TX
Pay: Starting at $16–$17.50 per hour, depending on experience
Schedule: Monday–Friday, 8:45 AM – 6:00 PM (No weekends!)
Position Overview
As the Front Office Coordinator, you’re the first friendly face our patients see — and the voice that sets the tone for their entire visit. You’ll ensure a seamless experience from check-in to check-out, managing scheduling, insurance verification, and day-to-day office communications with efficiency and warmth. This is the perfect opportunity for someone who enjoys connecting with people and keeping a busy office running smoothly.
Why You’ll Love Working Here
At our office, we treat both our employees and our patients like family. For over 30 years, our independently owned practice has built a reputation for personalized care and a supportive, team-oriented culture. We’re not a corporate chain — we’re a close-knit group that values communication, collaboration, and genuine kindness.
No weekends – enjoy your work-life balance
Positive, family-like atmosphere
Opportunity to grow and learn within a respected, well-established practice
Responsibilities
Key Responsibilities
Greet patients warmly and create a welcoming, professional environment
Schedule, confirm, and manage appointments to ensure an efficient daily flow
Collect and update patient information, including medical history and reason for visit
Verify vision and medical insurance coverage prior to appointments
Answer and direct incoming phone calls with professionalism and care
Manage voicemail, messages, and electronic communications (email, fax, and patient portal)
Support the clinical and optical teams by maintaining organized front office operations
Skills & Qualifications
Required Qualifications
6+ months of experience in an eyecare or medical office setting
Friendly, outgoing personality with the ability to connect with a diverse group of patients
Strong organizational and multitasking skills with keen attention to detail
Proficient in computer operations including word processing, data entry, and automated records systems
Dependable, self-motivated, and committed to delivering excellent patient care
Type: Full Time (Hourly)