Why You’ll Love This Job
Do you enjoy interacting with people, keeping things organized, and learning new skills? If you’re passionate about customer service and want to grow your knowledge in both front desk and optical, this may be the perfect opportunity for you! Join the Unger Eye Care team and make a difference in the lives of our patients, while building a rewarding career in the optometry field.
As an Optometric Assistant, you’ll play a key role in ensuring smooth operations both at the front desk and within the optical department. You’ll be the face of our practice, helping patients feel welcomed and cared for, while also cross-training in optical services, including eyewear selection, fittings and dispenses. We offer a dynamic and collaborative environment, where you’ll have the chance to learn and grow with a supportive team.
Benefits
- Comprehensive health insurance
- 401(k) retirement plan
- Potential for performance-based bonuses
- Eyewear and eye care benefits
- Opportunity to offer a unique, patient-focused approach to eye care
- Access to specialty services and products exclusive to our area
Salary Range: $18-$22 an hour, depending on experience
Employment Type: Full-Time (open to Part-Time)
Why Work with Us?
When you join the Unger Eye Care team, you become part of a collaborative, patient-focused environment. We are committed to providing the best care to our community and fostering a positive, dynamic work culture. Whether you’re helping patients select the perfect pair of glasses, or ensuring a smooth check-in experience, you’ll be making a meaningful impact on our patients’ lives every day. Additionally, you’ll have the opportunity to expand your skill set, cross-train in multiple areas of the practice, and grow within the optometry field.
Employee Participation in Marketing Initiatives:
To foster a welcoming and engaging environment for both current and prospective patients, employees are encouraged to participate in social media and marketing photos. Showcasing our team helps build trust and comfort with patients, which in turn supports the growth and success of the practice. Participation in videos and photos is entirely optional and will be based on individual comfort levels.
Responsibilities
Front Desk Support:
- Greet and assist patients with a warm and professional demeanor, ensuring a positive first impression.
- Manage patient check-ins and check-outs, including collecting necessary information and verifying insurance details.
- Schedule appointments, answer phone calls, and respond to patient inquiries with accuracy and timeliness.
- Assist with payment processing and handle billing inquiries in coordination with the front desk team.
- Maintain a clean and organized front office environment to promote a welcoming atmosphere.
Optical Support:
- Assist patients in selecting eyewear that best suits their needs, style, and budget.
- Provide education on lenses, frames, and eyewear options, guiding patients to make informed decisions.
- Assist in fitting, measuring, and adjusting eyewear to ensure a proper and comfortable fit.
- Help manage inventory by stocking optical products, frames, cleaning materials, and contact lenses.
- Support the opticians and doctors in preparing patients for eye exams and follow-up care.
Skills & Qualifications
- High School Diploma or GED required.
- 1-2 years of customer service or retail experience preferred.
- Strong communication and interpersonal skills, with a passion for helping others.
- Ability to multitask effectively in a fast-paced environment.
- Willingness to learn about optical products and services, with the ability to provide education to patients.
- Comfortable with basic computer systems and appointment scheduling software.
- Ability to manage time and priorities effectively, ensuring both front desk and optical tasks are completed efficiently.
We are an Equal Opportunity Employer.
Unger Eye Care is committed to building a diverse team and providing equal opportunity in all aspects of employment.
Type: Full Time (Hourly)